Wiltshire
Woolley Grange

Woolley Grange

Woolley Green, BA15 1TX, Wiltshire, United Kingdom

Cakes • British • Breakfast • Ice Cream


"We stayed here ten years ago and thought it was wonderful and worth every penny. We were so excited to return, but really Disapointed. The grounds are lovely and we were pleased with our room. The children loved the outdoor space and the pool What really let us down was the food and service. There was no luxury here. The family dining choices were poor. The children's meal was bad one had fish gougons and sweet potato fries which were very salty. The other two had pizza, the small was served as half a pizza, the large was a conventional round shape. Both were shop bought bases (cardboard) with grated Cheddar on the top. Something I would not feed them at home let alone expect in a supposedly high end dining. My husband's steak was chewy. My main, whole plaice with creamed potatoes, the potato was served in a ceramic dish and it was cold. It was taken away and then took ten minutes to return by which point I had eaten the fish. The food was incredibly expensive considering how poor the offerings were. The next day we ate a very late lunch in Bath so we would not have to eat at the hotel. The breakfast buffet area had some nice items but was really understocked and allowed to run to empty. The staff functioned but not at a steady rate, we found the service slow and the staff disinterested. Such a contrast to our previous visit. The person in charge we found sullen and felt as if our presence was an inconvenience. When we walked through to the dining areas we would hop out of the staff'so way for fear of being bulldozed. When we left the receptionist was polite but did not ask if we enjoyed our stay. A week later I had an email to complete a survey and nobody got in touch despite the same feedback as given here. Very dispointing. Lovely room and surroundings but poor food and poor attitude from staff. Last year we stayed in a hotel that cost 65% less than Wooley Grange and had a much better experience."

The Bell At West Overton

The Bell At West Overton

99 Bath Road, SN8 1QD, Wiltshire, United Kingdom

Pub • Steak • British • Vegetarian


"I never really write reviews but after my experience here I had to! my husband and I came here on a whim on a Tuesday as most pubs around the area are not open on this day which left us bummed out and hungry. was surprised to walk in and have a lovely young lady named Tara to come to take us on for lunch. the pub did seem a little short-staffed for the number of people in the establishment but she handled it great regardless and still greeted everyone with a big smile and had good knowledge of the beers on draft such as the 2 local ales which I was very impressed by. even offering 'tasters ' before we bought a pint. she even took the time to talk to us, asking about how our week had gone and made us feel very comfortable whilst dining here. the food was great, can not fault it in the slightest, wish we could 've had room for pudding! The only thing I would say is that it does look like more staff is needed as the poor lady did seem to be doing everything, taking and bringing out food and drink our as well as ensuring all customers are happy but all in all was very smooth and food was brought out in about 20-30 minutes which we couldn 't complain at! I would definitely visit again just to experience such great service, we were told that other days of the week they do offer a larger menu as Tuesdays unfortunately, is a limited menu and I would be eager to try the haddock scotch egg which the waitress spoke about."