"Upon arrival, we were informed that our room was located in the townhouse across the street. Finding the townhouse was easy, but we were extremely disappointed when we entered the room. It felt like we had stepped back in time. Not only did we discover dead bugs in the bunkbed drawers, but the room also had limited socket availability, extension leads everywhere, a kettle next to the TV, and a broken thermostat control for the heated towel rail. Our hopes for a refreshing shower were quickly dashed when we realized the water pressure was barely a dribble. To make matters worse, when we complained about the state of the room, we were told that the last three groups before us had also complained. The owner apparently knows about the issues but continues to place guests in the room until after the enchanted forest event. This level of greed is unacceptable. We would rather endure a three-hour drive home than stay here again. Additionally, we discovered that the room was classified as dog-friendly even though we had not requested it, and there were no alternative rooms available in case any of our party members were allergic."
