Telefono: +442088172583
Indirizzo: Radisson Edwardian Heathrow Hotel140 Bath Road, UB3 5AW, Middlesex, United Kingdom
Città: Middlesex
Piatti: 30
Recensioni: 1338
Sito Web: https://www.steakandlobster.com
"booked a table and was still asked to wait half an hour as there were 4 feet in front of us, who sit immediately. the host at the front even had the opportunity to question my reservation, so I showed them on my handy. they then sat at the “only table available” in the corner, where we could not even be seen sleeping. but within 5 minutes dozens of other walk-ins managed to come and sit immediately without problems? we didn't even get a menu, I had to take one for me. waited to serve half an hour and again had to stand up from our sitting to get attention. I wouldn't have expected this, and I was in the restaurant with my family that celebrated my birthday, and I went with my partner the next day. unbelievably disappointed this time, and I have come to this restaurant for 5 years, but because it was closed after the kovid, I did not have for one, so I was curious about twice in the same week. our waiter when he came, was apologetic I added, and helpful, but the overall experience was not at all too par, busy or not."
Menu - 30 opzioni
Tutti i prezzi sono stime.
User
Loved the atmosphere and the bathroom. The food was good and the waiting time wasn't even so long.
Indirizzo
Recensioni
User
Lovely restaurant with great service and atmosphere. Food was nice but on the expensive side for what you get. Nice experience overall.
User
Great customer service, welcoming staff and delicious food. The perfect steak and the best fries I ever had. We Will definitely be back soon! Strongly recommended!
User
very good eat in steak and lobster. it was great to see ot busy and the ambiente swinged. eating was excellent, service was ok, and the staff very friendly and cheerful.
User
we really liked it. it was my daughter to eat first time lobster and I am glad that eating coincides with the experience of the crisp claws. the lemon salad was my highlight, did not know that something could taste so easy!
User
First-class service. Starters were so pretty that we ordered more. Steak was perfect. Our waiter was anxious. If it wasn't for the government to span all around 10, it would be better for the staff. Would recommend again. Lobster was horrible.
User
The welcoming staff and the server were great food wasn’t what I expected everything was very salty salty steak salty fries that were rock hard like they had been fried several times . Setting was beautiful and very clean would not be going back especially for 5 of us it was over £300 don’t order the vegetable Mac n cheese
User
the food was wonderful as always, but was slightly disappointed that the salat and the fried is no longer floorless and the garlic lemon butter sauce is no longer on the menu! the restaurant is immaculate and a great ambiente. my only advice would be to assign another employee to each area as he was busy and our server was clustered with many ppl that draw them in different directions.
User
When I arrived I didn’t like how I was seated, the woman was very abrupt and didn’t have the right work ethic on the day we visited the restaurant. Once we was seated we didn’t get no good service and we had a young man serving us that understood and spoke minimal English, which was extremely hard to communicate. The food was fine but we had a issue with communication when 3 people asked for medium rare steaks and they all came back well done. We had to stop eating and send back our food to then wait for the steak so we can eat. All together my family was disappointed and won’t be visiting again!
User
booked a table and was still asked to wait half an hour as there were 4 feet in front of us, who sit immediately. the host at the front even had the opportunity to question my reservation, so I showed them on my handy. they then sat at the “only table available” in the corner, where we could not even be seen sleeping. but within 5 minutes dozens of other walk-ins managed to come and sit immediately without problems? we didn't even get a menu, I had to take one for me. waited to serve half an hour and again had to stand up from our sitting to get attention. I wouldn't have expected this, and I was in the restaurant with my family that celebrated my birthday, and I went with my partner the nex...
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