"After a while, we were informed that another table had opened up and we would be moved there once it was ready. However, we ended up waiting until another staff member instructed us to order at the bar, despite our waiting to be moved. Finally, we were seated at a decent table. The couple next to us, whom we had met earlier, warned us that the food was decent but the service was poor, so we were not alone in our experience.
I ordered the Leek and Ale Welsh rarebit, which was tasty but I felt was overpriced at £15. My husband ordered the cajun salmon off the specials board and found a long hair in his food two bites in. We immediately complained, and the chef offered a replacement meal, which we accepted. The staff apologized, but we were only given a £4 discount on a £44 bill, as my husband had to eat his meal alone, not because of the hair in his food. It only occurred to us as we left that I had also eaten my meal alone. This was the first time in many years that I did not leave a tip. I rarely write negative reviews, but this experience was unacceptable, and we couldn't wait to leave the restaurant."
