Bedford
Eatalia

Eatalia

72 High Street, Bedford, United Kingdom

Pizza • Pasta • Steak • Italian


"Arrived at 6.30pm for a Valentines evening meal and drinks. On arrival we where greeted by a young foreign waitress who was pleasant enough. We where shown to our tables then by a rude what I presumed was the manager, he made no effort to...welcome us and threw the menus on the table which I thought was rude and just walked off. Need to work on your greeting skills. We where never shown any specials nor offered any complimentary bread of nibbles on what was meant to be the most romantic evening of the year. The atmosphere was terrible with no background music, also the decor looked tired and chairs looked like something you would have at your old school dinning table back in the 1980s. Myself and my girlfriend both ordered the lasagne, as an Italian restaurant this should be the signature dish. It was disgusting, pure slop on a plate and arrived cold, with a little bit of crusty salad on the side. One of the lettuce leaves looked black instead of green. We then called the young waitress over and told her it was cold in which she apologised and then went to the kitchen to just put it in the microwave to warm it up. When she returned it had made the food taste even worse as it had dried it up even more. I then called the rude manager over and advised him I wasn’t paying for such awful food. He then disagreed and said as we had a few mouthfuls we had to pay. No chance We then left the food and the table and went to the counter to discuss the issues we had with the meal. To my disgust he wanted to charge us for one meal as a good will gesture. I then said I’m not paying for below standard food on any meal . I paid for the drinks and that was that. As we left he then said to me “don’t come back’’, in which I replied I wouldn’t set foot in here if you paid me. Very very disappointing. Ruined valentines evening Avoid this shambles of a restaurant."