"I have to say that I am deeply disappointed. We waited a long time and queued up patiently for staff to at least speak to us, we would have understood if someone explained that they were busy, but it didn't look like it was packed hence why giving atmosphere 3/5). The two staff that were talking behind there counter looked across at us and one of them, who I am assuming was a supervisor or manager, lifted her hand up and indicated that she would be one minute she put up 1 finger). We continued to wait for another 10 minutes and people started to queue up behind us. Still no one arrived and we decided to go. This is unfortunate as I have been to other Cafe Rouges and they have been alot busier and was treated well. I have just come back from USA and I have to say that the customer is treated very well, they have a greeter and then other staff would wait on the customers. Maybe it is time for Cafe Rouge to adopt this way of dealing with it's customers and if they do, they need to do this much, much better. I will attempt again next time I come to Bluewater and will update this review, as I believe in giving a business another chance. Let's hope they take their potential customers seriously."
