Glasgow
Cottier's Restaurant

Cottier's Restaurant

92-95 Hyndland street Glasgow, G11 5PX, United Kingdom

Pubs • Food • Steak • Scottish


"Booked a table in the attic for dinner. We were promptly surrounded by half cut punters shouting and swearing who had been diverted up from the bar downstairs. This is unacceptable and disrespectful to customers who have come specially for dinner. It should either be...a restaurant space or a pub, not both. It didn 't get much better... I 'm bring generous to say the servers were poor at their job. The were disinterested to the point of being arrogant. Very much gave the impression of being students who had no interest in doing their job. Put down soup and dessert without noticing we had no spoons!! The table next to us had to repeatedly go to the bar to ask for missing cutlery too. After having to go to the sering station to ask for condiments we were given an empty salt shaker! Food was literally dumped down and slid along the table, canteen style. The mussels starter was the only good part of the meal but spoiled a bit by the fact the clueless servers didn 't bring a dish for used shells, meaning I couldn 't really get into the sauce beneath (leaving aside the fact they didn 't bring a spoon! and there was no hot water brought to clean my fingers. Fish and chips was passable but overpriced at £14. Worth a tenner at best. The 'mountain burger ' was an absolute joke. It looked like a kids meal from Wetherspoons; similar to the picture below by another reviewer. The burger and chips were straight from the frozen catering catalogue. The night was summed up by the horrible sight of the boss publicly dressing down one of the servers in the middle of the restaurant. He was almost face to face with her, puffing his feathers out and finger pointing. At one point a customer who was walking past to the toilet tried to intervene because it was getting so uncomfortable. He was responded to with : it 's OK, I 'm the owner. I don 't care how poorly somebody is at doing their job, nobody has the right to take liberties like that. The irony is that he was obviously pulling her up for something to do with the tables of drinkers as he clearly hadn 't noticed the standard of restaurant food and service. On that note; it 's not a good look for an owner to be boozing in his own establishment and rise to his feet to play the boss card just to look like a big shot."

The McMillan

The McMillan

862 Pollokshaws Road Glasgow, G41 2ET, United Kingdom

Bars • Steak • Grill • British


"Have been to this restaurant on a couple of occasions previously and had really good food, this was the reason why I decided to book this place for my dads birthday. We were a family of 17 booked in for lunch and we all had a 3 course lunch with many of us ordering steak. I have to complement the chef as the steaks were cooked very well and we all enjoyed the food. The service was also good, particularly from one girl unfortunately I didn’t catch her name but she was very attentive throughout the meal and very helpful with all our requests. The reason why I have to give a one star for this restaurant was because of the supposed management policy on not allowing us to cut or eat the birthday cake we had bought in following our meal. The reason the manager gave for not allowing this was ridiculous and not something I have ever experienced in any restaurant. What made it even more frustrating was the fact that we weren’t made aware of this when we gave the birthday cake to staff when we first came into the restaurant. We weren’t allowed to eat our own birthday cake that we had bought in because of allergy issues and the restaurant won’t take responsibility if any issues arise. I had baked the cake myself and obviously know if my family have any allergies. The manager I spoke with was not very apologetic or helpful at all. Seemed like once they have your money they don’t care about customer service afterwards. We spent over £500 in this restaurant and what was suppose to be a special occasion was utterly ruined by this managers attitude. It’s such a shame as before this happened everyone was saying how much they enjoyed the food and how they’ll be back, but this has left a sour taste and none of us will be back or recommend this place to anyone else. Just a warning for others who may want to have a special occasion in this restaurant as they also hire out a private dining room you won’t be allowed to bring your own cake in to eat."