Hastings
Hastings Arms

Hastings Arms

George Street, TN34 3EA, Hastings, United Kingdom

Meat • Steak • Tapas • Cheese


"Well… initially this was a positive visit… a lovely lady served me at the bar as I was waiting for a friend to join me. The food was tapas and I’m vegetarian and was initially pleased with the choice for me…sadly though the meal was spoiled because one of the dishes had to be left untouched. I ordered aubergine which is my absolute favourite … something I eat in restaurants all the time and also cook at home… it was tough as old boots meaning it wasn’t cooked enough and I left literally the whole thing in tact… this in itself wouldn’t have spoiled our visit… I politely told the staff why I had left it … I wasn’t rude at all… I went to pay and as the initial staff member had indicated that they would take this item off the bill … I was also going to purchase another round of drinks … but changed my mind when a very rude member of staff… who was too busy watching Sheffield play football on his phone to even look at me when I was having a conversation … grunted at me that 8 other people had ordered the aubergine and they hadn’t complained. Well maybe they hadn’t … maybe the chef had got bored by the time it came to undercooking my food? Who knows… but obviously when a dish is left uneaten and nearly completely untouched … with one bite out of it…that tells you it wasn’t right?… I cancelled my further drinks order … and left this rude bloke who obviously had little or no customer service training … watching his football… I wouldn’t recommend any tourists visiting for a meal when he is on duty… he obviously thinks that we’re only passing through on holiday so no need to be pleasant. Nil points to The Hastings Arms … I hope you enjoyed your football!!!"