Hull
Village Grill - Village Hotel Hull

Village Grill - Village Hotel Hull

Village Hotel Henry Boot Way Hull, East Yorkshire HU4 7DY, United Kingdom

Grill • French • Casual • British


"Took some family members (7) for carvery at 4pm Sunday. Starters dried up , soup wouldn’t come out of jug so had to remove lid tip out . Just a lump of cold congealed mess . Bread rolls rock solid. Main was equally terrible , end of dried up turkey (server apologised) ham fatty and no beef. Veg and potatoes soggy and just leftover from early in the day . So greasy and cold . All got left . There was a table with breakfast food on it , ie, croissants, jam . Seeded muffing and granola. This is what my two grandsons ate . We complained to server , he laughed and said yes it’s left over from breakfast! Never ever in my 60 years have I had such an embarrassing and inedible meal . I’ve never ever left a negative comment on any site before but this was totally unacceptable. I’ve sent an email but not sure if I’ve sent it correctly. We spent a great deal of money on this meal and had to take the children to a fast food outlet on the way home . I was very upset as I had chosen this venue felt very upset embarrassed by the whole experience. Needless to say we won’t be returning or recommending this carvery experience. Someone seriously needs to look at the quality of food . Potatoes , supposedly roast where just white in colour and covered in grease . There was maybe 10 potatoes in the server and there was 7 of us in our party but we asked and told there wasn’t any more . Why we stayed I do not know . Several days later I cannot stop thinking about this meal and feel incredulous that we didn’t ask for a refund, probably just much to polite to do so ."