Malvern Hills
St Ann's Well Cafe

St Ann's Well Cafe

Saint Ann's Road, Malvern Hills, United Kingdom, WR14 4RF

Cafe • Soup • Coffee • British


"After a long and rather sweaty walk around the hills in the blistering heat, we made a stop at St Ann 's Well. I had researched it beforehand, with their own words on their website stating: We are 100% Vegetarian and offer a range of Vegan options . Emphasis on 'range '. We looked at the board, which had scribbly writing on it and things messily crossed out... The only vegan savoury option was an onion bhaji, of all things?! I asked if they offered sandwiches, baguettes, jacket potatoes or anything like that, and the miserable woman serving just said there 's the menu . Talk about service... The coffee was served in horrible disposable cups (the ones that go to landfil). There were vats of tomato ketchup and mayo sitting on a plastic table cloth. There were sheets of A4 stuck all over the walls with various things the owner had obviously made and printed, including something about comparing face masks with IQ. Know your audience for such a wonderful location, they haven 't used the space very well, they 're not offering much and it just left us feeling depressed. We went to sit down and realised they had no sun shade brollies, so quickly ate and left. What a misery. My suggestions if the sun is shining and it 's a weekend, you should know to expect more visitors, so have more food options. If you are going to claim you have a range of vegan options , make sure you actually do. Serve tea and coffee in pots and cups with saucers most vegetarians and vegans care for the environment so don 't like your throw away cups. Try to create a memorable experience for your guests, not one that leaves them feeling deflated."