"We have been dining at Chez Fonfon for over 15 years, Gerard and Christine, were always so hospitable, relaxed and caring. We went there recently to find that Gerard and Christine have retired and new owners taken over. The atmosphere has totally changed. The waiters rush around and make you feel like you are an inconvenience. I was waiting to be seated and a waiter walked into me with a huge tray of drinks, he scowled at me and didn't even say sorry (even though I did) it really hurt my arm, it was a miracle he didn't spill the drinks all over me! Eventually we were seated, ignored for much of the time, no smile with service, no bread with food, drinks and sauces requested did not arrive. Even the ESF ski instructors did not receive good service (they were always treated with great care and respect). Altogether it was totally unpleasant experience, (although the food was OK) the service ethos is worse than appalling, when we dared to mention the poor service the owner turned to his partner and said, (in French) ignore them they are only four people!We don't expect things to stay the same, but we do expect to be treated with respect and care as customers, the place has lost all its charm. They now book out nearly all the tables, the rush around looking stressed, its more like a poorly managed pretentious London restaurant that a relaxed french ski in/out restaurant on the piste. Such a shame!"
