"Read the whole well and especially the second most recent part. 2022: We spent 5 days at Wormsa: an ideal place to rest. The chalets are in good condition and very comfortable, beautiful swimming pool with spa. Lots of theme nights and day activities. There is also a very good food, but breakfast at 11€ too expensive, but order your bread and pastries the day before, to recover them on site at 8am to note that once out of 4 I have been delivered from pastries dating more than 24 hours). The parking lot of the residence is a little just: probably no room for everyone in high season. Otherwise if you are a cyclist: you will be filled, Metzeral is at the bottom of the most beautiful pass of the Vosges platzerwasel), direct access to the ridge road and Grand Ballon, pass of the schlucht, Gérardmer accessible for good cyclists. In the end very good geographical location, Alsacian and Colmar villages not very far. 2023: A year later we returned in August and it is not at all the same. First of all a tiny chalet with reduced storage possibility, accumulated in the room and terrace of 3 m2. Only one evening a week and more of the whole pool activity, which is offered in the email sent a week before no longer exists. In addition to that, I learned to better know the manager who doesn't know what the customer word means: when you come to the office make a request it starts by putting your word in doubt instead of apologizing, in particular we didn't have TV because it was stuck, the cumulus makes noise at night preventing sleeping Madame finds it normal), the shower is stopped. She even pushed the cork of a last humiliation the time of departure by refusing to give the bill to my wife forcing me to come back and get it. In short, this person alone does not make you want to return customers who return 2 times are respectable especially when during the first stay the customer leaves one day before having paid this last day. Fortunately, other people like the electrician or restaurant servers are very friendly."
