"Really looked forward to attending for the first time for a nice meal before the footy game. We had booked week before, and called to amend our booking. The first call, filled me with little confidence my booking had been amended. As I had not had an email confirmation, I tried to make contact on various numbers and even left voicemails and contacted on socials. Still no reply! We arrived, knowing we would have to chance our amendment. Walked to the bar, to be stood waiting while others were served after pulling up after me. To start with, you could not hear yourself think never mind being able to sit down and have a meal. We had reserved a table for a meal, paying for the reservation may I add to be told to sit where ever, although there was not an adequate place to sit and enjoy a meal. There were 4 members of staff behind the bar, all dealing with the same issue around the 1 till. We decide to venture out the back to be able to hear, not where you would want to sit to eat a meal (personally). The only table available to be able to eat at was wet and sticky, I asked for a cloth to clean this myself to be told no I couldn't have one. We had a drink while we had waited for our other guests, we drank this so quick and told our guests to not bother attending and we would go somewhere else. We drank our drink so quick and left without getting our remaining deposit. It may have just been an off chance as other reviews suggest otherwise. After my first impression had been damaged, I will not entertain in trying again!"
