"I didn't know that franchise. Now the experience is engraved in memory. In the family (with 2 teenagers), we decided to eat American. 12H45, cordial welcome, the restaurant is almost empty (5 busy tables max), we are asked if we have booked. But why the hell would you book a Saturday noon in a fast food? Empty of surge... Either we place ourselves in the dark right wing, without natural light. Are the toilets closed? Does the ventilation work? A ground siphon has a problem? In any case, the persistent smell in this restaurant does not inspire confidence. In the meantime, I ask the waitress why not put us on a table near the window. Laconia response: a chair is broken. I point out that it is not serious, we can simply change it and be in front of the light. We're changing the table. Order within minutes. Drinks arrive (from fresh but not gaseous sprite). Infect. My daughter had taken an entrance (a soft and fried thing, cheese, infect). 1:00, 1:15, 1:30, that's 50 minutes we're waiting. I resign to take a look at Trip Advisor reviews to see if others shared what I thought was a waffle advertised. And yes... I decide to leave the place, pay the drinks and the entrance and never return again. Neither in this one nor in any other Menphis. Speaking with the person in cash I was entitled to: the bench at the bottom was more comfortable yes it's too long for drinks. not gasause but you know we have difficulty finding competent staff, we know that it's limiting right now, you're not the first to tell us. The old Trip Advisor reviews were not cheating. I should have looked before, in all cases I confirm, to flee ..."