"after the prebooking and with today's Mother's Day, our family were very excited to book lunch,It was a past since we were all together, so Mother's Day should have been extra special. it was however for all wrong reasons,...Insepid karvery meal with the thinnest cuts of meat imaginable was the first,twenty minutes later a bowl of luke warm mac and cheese comes without side, this was sent back and 20 minutes after that the mac and cheese was returned,t minutes after that the dirty klecker was very prepared. up to this point we were still 2 dishes, my mother and my sons had not arrived yet. fish and chips were next to a few 20 minutes later, cold chips. then my son was handed over a piece of nut roast 10 minutes later and said to go his own veg on the carvery, now the whole idea, eating out and celebrating as family was to have a relaxed meal together and having fun, that was anything but. it was terrible, extremely terrible and ruined the day,Emma was excellent and apologized proffusely. I wish I had read the reviews before the hand, because it seems that our experience was not uncommon,Staff seemed to be lacking in enthusiasm, and the kitchens well knows what happened there today, prevailed in authority. it was shocking and if a place posting to mothering on Sunday then there should be no excuse as they should be well prepared and know how many are expected. I can only suspect that the chefs were without mothers, as I am sure that they would not serve their families and their mothers as müll without care, no presentation and no quality control, it was a mistake to go and a scandal that they human hard earned money and ruined such a special day."