Mojito
Canal Grande

Canal Grande

Riva Del Vin, 741, Venice, Italy, Dorsuduro Venezia Italia

Caffè • Gelato • Italiano • Porta Via


"If I could give 0 starts it would be to high! We stopped here for a quick drink on our way back from having a meal. We ordered 2 espresso martinis €15 and sat outside while listening to someone inside singing whilst pretending to play the piano. The waiter was very rude and said they were closing, then shut the doors and windows while the guy was still singing. When we asked the waiter if we could sit inside while we finished our drink, he very rudely said no! When a female member of staff came out, we asked her if we could go inside and she said it wasn't a problem. We went in for about 10mins, finished our drink and asked for the bill. When the rude waiter gave us the bill, a further €15 was added for service charge and entertainment charge. I refused to pay the extra charges and gave them €30 cash as we had only been there for 20mins and the service was shocking! The waiter then got very aggressive and shut us inside the restaurant and said we couldn't leave until we paid! He became aggressive towards me, verbally abused and threatened my girlfriend. We said that we wanted to call the police but they wouldn't give us the number.... The waiter was so aggressive at one point he reached for a knife that was by the oyster/fish trolly, but stopped when he was shouted at by the female manager. I managed to find the number for the police and started to call them.... At this point the female manager quickly opened the door and allowed us to leave! I would strongly recommend not going to this restaurant! I have never experienced anything like it in my life! Reading the reviews someone has posted a picture complaining of the same waiter! I have attached a screen shot of his picture as when I tried to photograph him that night he quickly dissapeared back into the restaurant."