Telefono: +441387272410
Indirizzo: Holiday InnBankend Road, Dumfries, United Kingdom
Città: Dumfries
Piatti: 35
Recensioni: 16
Sito Web: http://www.hidumfries.co.uk/
"I booked Sunday lunch for my husband's birthday and asked for a table for 4 adults, 1 child and a high chair for a toddler. When we arrived, not only was the table not ready, it hadn't even been wiped clean and yet, we were the first customers to arrive at 12.15pm. Did that mean nothing had been done since breakfast time? The waitress had to go and look for the high chair we'd asked for in advance. Worse was to come. Nobody approached us for a drinks order and the waitress only gave one of our party a proper food menu, everyone else got drink and snack menus only. There was hardly anything on the menu anyway and certainly no Sunday roast, the one thing we'd been hoping for on a Sunday... The waitress had to ask us to repeat several parts of our order because there was a conference party arriving in reception that were quite noisy. The layout of the restaurant is open plan straight onto Reception quite strange really and not at all conducive to a quiet family meal. Then, we were told that the fish platter two of us ordered was no longer available.... although it was only 12.30pm and we were the first people there, so how come there was none left? If the fish ran out on the Saturday, surely it should have been taken off the menu? I was really annoyed because the lack of care and attention, the noise levels and the lack of anything decent on the menu spoiled my husband's birthday, so I decided to vote with my feet and told the waitress that none of this was good enough. This was meant to be a birthday lunch, nothing was ready, nothing we wanted to eat was available, so we were leaving. She looked shocked, but didn't even have the grace to apologise on behalf of the venue. We drove a mile down the road to a much more welcoming venue called The Swan and had a beautiful lunch there with friendly, welcoming staff...and it was much cheaper than the significantly overpriced dishes we saw on the menu!"
Menu - 35 opzioni
Tutti i prezzi sono stime.
Charles
Good food, good service,good beers and good value for money
Indirizzo
Recensioni
VickyW
The food was amazing, the atmosphere was lovely, and the staff was very friendly.
Charles
The dining experience was amazing, with beautiful ambiance and very friendly staff.
Brandon
Welcoming good food, good service, relaxed atmosphere. Will visit again and happy to recommend
Sophie
Poor menu and way over priced. For a Sat evening the restaurant was practically empty not a good sign.
Imogen
The starter was quite nice, but the main course was disappointing. The black fillets were very dry and tough. However, the service was good, as was the atmosphere.
Portie
The appetizer was delightful, but the main course fell short. The pork cutlets were dry and tough. However, the service was excellent, and the atmosphere was enjoyable.
Charles
I was disappointed with my experience at this restaurant. They offered only a vegetarian option, and I found out that I couldn't use my Meerkat discount voucher unless I booked 24 hours in advance. The atmosphere felt odd, trying to be upscale but situated in a hotel with dirty paper menus. I won’t be returning.
Stephanie
I booked Sunday dinner at my man's birthday and asked for a table for 4 adults, 1 child and a high chair for a small child. when we arrived, not only was the table not ready, he wasn't even clean and yet, we were the first customers arriving at 12.15 a.m., hasn't done anything since the breakfast? the waitress had to go and look for the high chair we had asked in advance. worse should come. No one approached us to a beverage order and the waitress gave only one of our party a proper menu, all others only got drinks and snack menus. there was hardly anything on the menu anyway and certainly no Sunday roast, the one we hoped on Sunday. the waitress had to ask us to repeat some parts of our ord...
BobbieJ
I booked Sunday lunch for my husband's birthday and asked for a table for 4 adults, 1 child and a high chair for a toddler. When we arrived, not only was the table not ready, it hadn't even been wiped clean and yet, we were the first customers to arrive at 12.15pm. Did that mean nothing had been done since breakfast time? The waitress had to go and look for the high chair we'd asked for in advance. Worse was to come. Nobody approached us for a drinks order and the waitress only gave one of our party a proper food menu, everyone else got drink and snack menus only. There was hardly anything on the menu anyway and certainly no Sunday roast, the one thing we'd been hoping for on a Sunday... The...
Categorie
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Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
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Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
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Scottish Scopri i sapori ricchi e sostanziosi della Scozia con piatti tradizionali come haggis, neeps e tatties, insieme a torte salate e tenero salmone affumicato, offrendo un gusto autentico del patrimonio culinario scozzese.
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Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!
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