Benugo St Pancras International

Fabulous staff and food was served quickly, great choice on the conveyor belt.

Ok. Surfaces could do with a clean once in a while. Service was pretty slow but friendly enough. Not great value.

Unfriendly staff today on 19th June, food was okay but the unfriendly staff just didn’t do it for me, really could do with a better attitude

The information on Google is not entirely correct. The take away kiosk is open early but the dine in doesn't open till 11, wasted trip for me as I wanted to dine in.

This is the first time we have been to a yo sushi where you can sit down and pick your food. The staff were lovely and friendly, our food was served in a good amount of time and was delicious

I always grab a coffee and cake here; the. Cakes are ALL outstanding but the coffee is even better always prepared quickly carefully with a smile Big thanks to SANJAY, he greets everyone with a smile and suggestions of his favourite snacks ! This guy has the best head hair in London! Check out Benugo St Pancras soon and say hello to SANJAY !!

Inside Benugo, we found a little oasis of calm, in the otherwise sometimes hectic St Pancras station. An early evening pit-stop meetup point, we chilled as we ate heated toasties and baguettes, drank coffees. All were very good...as were the friendly and efficient staff. Benugo is located opposite Starbucks, near the main ticket office, in the station.

Service is consistently poor here. Get seated after waiting for ages, despite it being empty. On the last 3 occasions I have been seated and then left for ages. Staff are not actively looking to help you, instead far away from customers with their backs turned. Today I was firstly ignored by a member of staff- she asked if I was ready, I said yes and then she walked away. I had to then get the attention of the other staff member after 20 minutes as she had not returned. I even heard them discussing that I hadn’t ordered anything yet but still did not come and communicate with me. When she finally came over and I mentioned this to her, she was not even apologetic.

For a carrot cake described as the ultimate carrot cake this had a lot to live up to as the only dessert I eat is carrot cake and it 's a rarity. It 's a big statement to be the ultimate but sadly it falls so far off that title. A perfect carrot cake should be moist, soft, fresh with a cream cheese topping. Not dry, not hard, not lacking in flavour. Sadly I bought on the basis of the word ultimate . That 's a big word and shouldn 't be used lightly. This was so far off being ultimate and I felt so short changed. For me dessert is a privilege not a regular occurrence and this promised high and did not deliver. On the other hand, the flat white coffee was delicious exactly as it should be