Butler's Pantry At Burley Manor

1 Ringwood RdBurley, United Kingdom

🛍 Beer, Cafés, High Tea, Bar-lounge

4.3 💬 389 Recensioni
Butler's Pantry At Burley Manor

Telefono: +441425403522

Indirizzo: 1 Ringwood RdBurley, United Kingdom

Città: Ringwood

Piatti: 12

Recensioni: 389

Sito Web: https://burleymanor.newforesthotels.co.uk/wp-content/uploads/sites/2/2023/09/BM-Partridge-in-a-Pantry.pdf

"I think our expectations of Burley exceeded what they had to offer. Given the beautiful building and surrounds we expected good service and quality of food. We were not greeted on arrival and had to figure out where to go after waiting at reception for 10 mins. No reply to the bell. The pil pil (prawn) start was completely tasteless to the point it wasnt worth eating. The mains were good and enjoyable. The service was terrible one staff member asked me what was on a dish like we were playing a guessing game. Of all the staff on shift one seemed to know what she was doing. Every encounter was with a different staff member. No comsistancy. Overall I wouldnt go back. I came away dissapointed. Has so much potential, but feels lack luster. Finally, there was a wedding on, although this shouldnt impede the restaurant experience it may be a contributing factor to our visit."

KeithM KeithM

Excellent food and service but disappointed at the apparent lack of dress code for diners with one male wearing a tee-shirt, shorts, no socks and casual shoes. Not becoming a hotel of high standard.

Indirizzo

Mostra Mappa

Recensioni

OpenTable
OpenTable

Very good for catering gluten free with no issue. Lovely place, decor and staff. Enjoyed our meal but the only let down was the panacotta which had a strange texture and I wasn't a fan of the flavours.


Lillie
Lillie

We seated ourselves in the bar area since dogs aren't permitted in the restaurant. The starters were tasty, but they felt a bit overpriced for the portion sizes. The main courses were also enjoyable, although they could have been larger. The young staff seemed to be putting in a lot of effort.


Dan
Dan

Service could/should be a lot better! Starters: organic spelt mushroom ragout and beetroot chickpea falafel more like a below average/disappointing ‘amuse bouche’. Mains: Fish ok and Lamb rump very good. However, all in all far too expensive for what it is. Shame, as setting and building beautiful.


MicheleD
MicheleD

We enjoyed a delightful dinner at Burley Manor. The restaurant had a calm and spacious atmosphere with beautiful views. The staff were very friendly and attentive. We started with shared hummus, followed by outstanding starters and main courses. The wine list offered a great variety. We highly recommend this place!


Danielle
Danielle

Service patchy, the full range from very friendly to ‘don’t really care’, all present; food not as good as before. Shame, was a really good restaurant in 2021/22. What’s this obsession to get the tables ready for breakfast when people still having their deserts (and not offering all the tables in the conservatory to dinner guests)?


George
George

Food was ok, not amazing, we both had roast beef, mine had lots of fat and not much meat. Would help to trim the beef before cooking. Husband had something in his pate that got stuck in his tooth! Looked like a tiny piece of bone. The rest of the dinner was tasty with lots of vegetables. Not much of an atmosphere in the room we were seated.


MikeU
MikeU

Excellent as ever. My wife and I went for the fixed price Sunday lunch and all the food was excellent (the roast being brilliant). The hotel has a nice ambience and we were lucky enough to have a table with a good view of the gardens and the deer. Our waiter Eddy was helpful and polite. Altogether a very pleasant experience and we shall be returning before to long.


RachelL
RachelL

The staff were fantastic. I had made an online reservation for Afternoon Tea, but unfortunately, the booking platform mistakenly scheduled us for lunch instead. The team handled the situation with great professionalism, and we received excellent service despite them not being prepared for our tea. One staff member mentioned that this happens frequently, so it might be worth considering a change in their booking software!


ShayC
ShayC

I think our expectations of Burley exceeded what they had to offer. Given the beautiful building and surrounds we expected good service and quality of food. We were not greeted on arrival and had to figure out where to go after waiting at reception for 10 mins. No reply to the bell. The pil pil (prawn) start was completely tasteless to the point it wasnt worth eating. The mains were good and enjoyable. The service was terrible one staff member asked me what was on a dish like we were playing a guessing game. Of all the staff on shift one seemed to know what she was doing. Every encounter was with a different staff member. No comsistancy. Overall I wouldnt go back. I came away dissapointed. H...

Categorie

  • Beer Scopri la nostra selezione di birre rinfrescanti, dalle lager croccanti alle audaci ale e stout ricchi. Che tu preferisca birre locali o i favoriti internazionali, abbiamo la pinta perfetta per elevare la tua esperienza culinaria.
  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • High Tea Un'esperienza pomeridiana deliziosa che presenta una varietà di tè pregiati abbinati a un'esclusiva selezione di tramezzini, pasticcini deliziosi e scone appena sfornati serviti con panna densa e marmellata.
  • Bar-lounge Vivi un'atmosfera rilassante nel nostro Bar-Lounge, dove puoi rilassarti con una selezione rinfrescante di cocktail, vini pregiati e birre artigianali, accompagnati da una varietà di deliziosi piattini e snack perfetti da condividere.

Servizi

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"My wife and I went for a meal to celebrate our 25th (Silver) wedding anniversary. Things started ok, ordered the seafood sharing platter for starters. I had a pasta dish, my wife the lamb shank (at £25). The starter came and it was really very good. Here is the end of the good bits! My pasta dish was fine, nothing special, but perfectly fine. However, my wife 's slow cooked lamb which should after 6hrs (as claimed) be falling off the bone, wasn 't. In fact it couldn 't be prised off of it! Unfortunately the waiter or manager checked on us quite soon after our meals were brought out. I said mine was fine but my wife stayed silent as she wasn 't yet sure. But the time I 'd eaten mine, my wife had given up with well over half of the lamb remaining on the bone. When he came over to clear the plates my wife said that she was unable to eat the lamb as it was so tough and sinewy still. He didn 't seem very happy with us for saying anything negative about the food so she demonstrated to him and he finally agreed it shouldn 't be like that and took the plate away. From then on we were pretty much ignored, no apology, no offer of a different dish or anything. After 20 minutes we were asked if we wanted desserts, at first we said yes until we discovered there was nothing we wanted so asked for the bill. He took £9 off the bill for a £25 dish that my wife couldn 't eat. Then when we said that we didn 't expect to pay for that dish he argued with us and said my wife was wrong, there was nothing wrong with it and that it was our fault! Not wishing to completely ruin our anniversary, we paid and went elsewhere for a lovely dessert! We won 't be back! Awful service, rude, arrogant manager, below average food."