Telefono: +441942321814
Indirizzo: 6 Mesnes Street, WN1 1UW, Wigan, United Kingdom
Città: Wigan
Piatti: 2
Recensioni: 90
"I normally visit Starbucks but in the interest of supporting local businesses I visited this cafe on Friday and had their jacket potato special which is advertised on the A board outside. I visited on Monday and ordered food off the menu, the menu also advertises 30% off for NHS staff which the waitress processed for me on the Monday. Today I visited and the lady taking my order informed me the jacket potato special was unavailable although advertised on the A board outside. I proceeded to order off the normal menu, showed my badge and asked to receive the 30% off for NHS staff. The lady serving me was unable to use the calculator to work out how much it would cost so I helped her, paid the bill and sat at a table. The lady approached my table to inform me I owed her money as it should have been 20% off for NHS staff, not 30%. I showed her the menu which stated 30% off and told her I received 30% off on my previous two recent visits. The lady insisted it had always been 20% off and walked off to the kitchen. I could hear her discussing the situation loudly in the kitchen and didn’t appreciate her behaviour, tone of voice or attitude towards customers. I went to the counter and asked for my money back as I didn’t wish to sit in the cafe and eat any longer. The lady told me she didn’t know how to process a refund to my card and shrugged her shoulders and blanked stared at me. I demanded my refund to which she gave me my refund in cash. Although it was only a dispute between a difference of 10% discount I won’t be visiting again. The advertising is incorrect on the menu and rather than this be acknowledged and corrected, I experienced such bad behaviour from a lady which seemed like she was the owner. I’d rather visit Starbucks and pay more for my food and be treated well than visit this local business and be treated badly."
Dave
Called in on the off chance for lunch,pretty busy,door propped open,it was very hot in the cafe,food was okay,staff pretty helpful and friendly.
Indirizzo
Recensioni
Tiziano
The service at this restaurant was lovely, the atmosphere was cozy, and we enjoyed sitting at a private table in the back. We will definitely be coming back again.
petersE8504KE
Santos Cafe in Mesnes street Wigan is a little gem of a place with polite staff lovely food at reasonable prices a place not to be missed whilst shopping in the town center
Poiuyttreeqa
Ordered on just eat but had trouble with machine so cancelled but the owner foned and explained and offered us a free breakfast defo would recommend great service and good food
Emilyruthf
So I have meerkat 2 for 1 food and this little gem came up on it, gave it a try and was well worth it! Really lovely owners and food was beautiful! 2 meals for £8.50 bargain! Definitely go again
hotfeet145
The owners and staff at this restaurant are friendly and accommodating, always willing to help. The food is delicious, with generous portions and reasonable prices. We are regulars here, as are many other locals. We never consider dining anywhere else.
okvivienne
Lovely staff, quick service and great value for money! The veggie breakfast was lovely, tasty sausages (not gross vegetable chunky ones) and a perfect runny fried egg! The cafe constantly had customers coming in and out and has a nice homely atmosphere!
BoardingPass240554
Dropped in on weekend as no plush restaurants available either here or Subway. Clearly here much better than everything else available on a Saturday morning in Wigan town center. Tasty and affordable with great service (but I didn't ask for an nhs discount see other review)
huyjo
My sister and I went to this restaurant for a cup of coffee, which we do often. The food always looks appetizing. We ordered a steak panini, which was filled with cheese, mushrooms, and plenty of delicious steak strips, and came with a side of salad. We requested to have it packed well to take home, and the owner kindly accommodated our request. It was absolutely delicious. I will definitely recommend all of the food at this restaurant. The owner was also very pleasant.
FA070719
I normally visit Starbucks but in the interest of supporting local businesses I visited this cafe on Friday and had their jacket potato special which is advertised on the A board outside. I visited on Monday and ordered food off the menu, the menu also advertises 30% off for NHS staff which the waitress processed for me on the Monday. Today I visited and the lady taking my order informed me the jacket potato special was unavailable although advertised on the A board outside. I proceeded to order off the normal menu, showed my badge and asked to receive the 30% off for NHS staff. The lady serving me was unable to use the calculator to work out how much it would cost so I helped her, paid the...
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Servizi
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Cafe
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Seating
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Takeout
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Vegetarian Friendly
