Caffe Nero - Piatti

Dropped in here as the Costa in the Hill Street Centre was very busy. Overall the service was good and the coffee was also good.

Very disappointed as the system was chaotic drink orders wrong over priced compared to costas where the coffee and choice are better.

I’m regular in here drinking coffee majority of the days people watching I have collected a lot of free coffee over the last many years of going ha! Visualizza piatti

Generally use Costa but dropped in here for a change. Earl Grey tea was excellent and the latte was good. Service from a young lad was good No issues so will use again !

Love the coffee here especially the cappuccinos. If the coffee is too strong you can ask for only one shot of coffee. There is always free iced water for all customers. Staff very chatty and friendly. Cafe always clean and tidy.

Popped in for a coffee a tea, nice that they have soya milk for me (it's getting better to find cafes that cater for lactose or milk allergies). Dared to have a slice of lemon drizzle cake, very nice but will see if the ingredients affect me later. Service was excellent very polite. Visualizza piatti

After a bit of a shop around Middlesbrough, we were up for a cuppa and dropped in here. Service was efficient and decent prices (also has a loyalty card which is worth getting). The cappuccino was really good and hot whilst my wife latte was good and just at the right temperature. Was not over busy and easy enough to get a table.

I don’t know many cafes in Middlesbrough that have as many foreign customers who sit outside this cafe all day.some look quiet dodgy but however got a seat not the comfiest though,food and drink ok but not very bright light inside but staff seem ok as rush started dinnertime,maybe a one off for me here as didn’t feel that comfortable in there surroundings.

Visited Caffe Nero today and since on my last visit the standards have dropped from a 4/5 to a 3/5. The reason why standards have dropped on today's visit is that they was one staff member doing the coffee and one staff on they break. The staff who was doing the coffee who was serving the person in front of me should of looked for the jam themselves instead of getting the other staff member who was on they break to do it. Since the staff got the customer another item should of not slammed the foot item on the plate. By the time they served me he should waiting until I finished putting my coffee order through instead of cutting me off. On my next visit to this store I hope that the standards... Visualizza piatti