Telefono: +442082999598
Indirizzo: 157 Lordship Lane London, SE22 8HX, United Kingdom
Città: London
Menu Piatti: 34
Recensioni: 2990
Sito Web: https://www.franklinsrestaurant.com/
"I went to Franklins to treat my Mum to a Valentine’s Day dinner. Staff, particularly the waitress serving us, were initially friendly and we were seated quickly. Our orders were taken quickly but it was downhill from there. We had to wait over 20 mins to receive our drinks and I noticed the couple next to us that were seated a good 15 mins after us were already drinking from a bottle of wine. We waited over 45 minutes for our starters and were only served after we asked (the couple next to use were served their starters before us). Similar to our starters, we had to wait over 30 mins for our main and we had to ask for updates twice. We were told the kitchen were having issues and I was offered a glass of wine. We were finally served our main (again, the couple next to us were served their main before us) to which mine was bland. After over 20 minutes waiting for our desert (during which the couple next to us left after finishing their desert and paying), I asked for an update and I was told the kitchen was busy today. After discussing with my mum we decided to cancel the desert so we could leave as it had already been 2 hours since we had been seated. The waitress explained the deserts were ready but I insisted we leave as it had been over 2 hours since we had been seated. The waitress then brought the bill. It had no discount on the set menu (I expected they would’ve applied this automatically based on the constant delays) and it included service charge. After I requested the service charge be removed, the waitress walked off visibly agitated in a huff. After returning with the new receipt she then asked me “have you ever worked in hospitality?” This is unacceptable. My mother and I were clearly subjected to very poor service and to be asked that question after I, rightly, requested the service charge be removed is quite frankly rude. Being busy is not an excuse for poor service. Accept the number of diners you can handle whilst still providing good service. This ruined dinner with my mother. I would not recommend this restaurant. Update: The owner has since contacted me, apologised, offered me a full refund and an opportunity to return with some drinks on them"
Menu completo - 34 opzioni
Tutti i prezzi sono stime su Menu.
Antipasti
Featured Items
Beer & Ales
Course #3
Frutti Di Mare
Preferiti Continentali
4 Pint Flagons
Insalata
Starches
Sfiziosità
Roast Things
The Finale
Panini E Toast
Vegetariana
Portate Principali
Course #2
Dessert
Picked For You
Kids's Menu (10 And Under)
Panini
Non-Vintage Brut Champagne
Pink Champagne
Ian
Really good food and service. Good selection of wines.
Indirizzo
Recensioni
Constantine
A Lordship Lane institution, very good food, phenomenal staff. Ciao Dorota!
Andy
Excellent lunch choice, Good variety in menu and busy enough midweek/midday for an upbeat atmosphere.
John
Best dry vodka martini I’ve ever had. The twist was very elegant. Made by a charming young man called Archie Visualizza piatti
Jennifer
Wine was great! Food was just OK. I’m a vegetarian and the only vegetarian main felt like a leftover type brunch not what you’re after for a Sunday meal.
Daniela
This is a family favourite! Very accommodating with kids and there is always something on the menu that my toddler would like plus excellent chips and sides. We like the ever changing seasonal menu and the food is top notch and fresh.
Peter
Thoroughly enjoyed the an evening of delicious food. The chicken terrine, venison and the pudding from the Christmas menu were all superb, and very reasonably priced. Staff were friendly and attentive and a busy but pleasant atmosphere. Visualizza piatti
Lucy
Ate lunch here today for the second time in a couple of weeks. Franklins has been a frequent venue for special occassions for us over the years and maintains it's excellent level of quality and service. The set lunch option is incredible value for money and the evening meals make for a lovely setting with friendly service. The food is lovingly and freshly prepared on premises, with an interesting menu, differing from many offerings. They have an excellent, well-priced wine list and have the knowledge to provide recommendations. Every time I go, I am bowled over by how friendly and professional everybody is. Highly recommend.
Tom
So we are here drinking and eating chips in here from 17.40 and at 19:15 then someone slaps a sign on our table indicating that we have to move by 8pm as it reserved. Not a word was spoken to us when it was literally slapped down on table. Even though we have spent in here on drinks all of a sudden you feel like your not welcome as someone has requested to sit on the table in the bar area to have food when the restaurant part of the establishment is empty. I don’t know about you but I think you should not be able to be just turfed off a table when you’re spending good money. Total spoiled the evening and will never drink here again
Israel
I went to Franklins to treat my Mum to a Valentine’s Day dinner. Staff, particularly the waitress serving us, were initially friendly and we were seated quickly. Our orders were taken quickly but it was downhill from there. We had to wait over 20 mins to receive our drinks and I noticed the couple next to us that were seated a good 15 mins after us were already drinking from a bottle of wine. We waited over 45 minutes for our starters and were only served after we asked (the couple next to use were served their starters before us). Similar to our starters, we had to wait over 30 mins for our main and we had to ask for updates twice. We were told the kitchen were having issues and I was offer... Visualizza piatti
Categorie
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Pubs Scopri un'atmosfera accogliente con pasti abbondanti, birre artigianali e classici del pub. Goditi i tuoi cibi preferiti di conforto come fish and chips, burger e ali di pollo, abbinati a una pinta rinfrescante o a un cocktail creativo.
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Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria. Visualizza piatti
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Drinks Dissetati con la nostra rinfrescante selezione di bevande, dai cocktail artigianali e vini pregiati alle delizie analcoliche, tra cui bibite, succhi e caffè e tè sapientemente preparati. Perfetti complementi al tuo pasto!
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British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
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Beer
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Wine
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Amex
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