Greencafe - Piatti

Staplehurst Road, TN12 9BT, Maidstone, United Kingdom

🛍 Tea, Lunch, Drinks, Coffee

3.7 💬 374 Recensioni

Telefono: +441622832299

Indirizzo: Staplehurst Road, TN12 9BT, Maidstone, United Kingdom

Città: Maidstone

Menu Piatti: 3

Recensioni: 374

Sito Web: http://www.millbrookgc.co.uk/our-cafes/staplehurst

"Something has happened to change the once happy atmosphere within this once lovely garden centre cafe. We visited at around 11am on a Sunday and it was already becoming busy. The two young female members of staff seemed to be coping ably enough, but there were no smiles for any of their customers, or even for each other. We chose two of their (still) delicious cheese scones and asked for them to be warmed up, but were taken aback when one of the staff picked them up with her fingers to take them to be microwaved. We 've been customers of this fantastic garden centre for years and have noticed the gradual loss of those more experienced staff who were expert in providing the high level of service we had come to expect from our visits to Millbrook Garden Centre at Staplehurst. It still is a great place to visit, but I think that the management team need to employ 'fresh eyes ' to look at how the business is run from a customer point of view. The Garden Cafe is a lovely place to visit, but food hygiene training needs to be reinforced to those who work there and also 'service with a smile '. The visitors to Millbrook are of an older demographic and for many of them and us it 's a treat and a chance to purchase a great product, but some staff don 't seem to be happy there and that could mean that our repeat visits become fewer."

Menu completo - 3 opzioni

Tutti i prezzi sono stime su Menu.

TracyL2753 TracyL2753

The staff at this restaurant is flawless. They are very polite and helpful, especially Lorraine who went above and beyond to assist us. The food was also delicious.

Indirizzo

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Recensioni

millbrookfan
millbrookfan

The food is cooked fresh and delicious. The staff is polite, friendly, and helpful. The outside decking dining area is great. The store is laid out nicely and very spacious.


glove2222222
glove2222222

Superb food, had the gammon egg and chips delicious! Service and cleanliness are excellent, feel very safe regarding the virus. The staff preparing the tables are meticulous in their cleaning regime.


trin0209
trin0209

Go to breakfast occasionally perfectly reasonable. Went for lunch today and had the fish and chips. Not seen a piece of fish so small elsewhere unless i’ve ordered a kids portion and even then it would have been on the small side. Won’t make this mistake again. Visualizza piatti


857geoffh
857geoffh

Whether you are visiting Millbrook Garden Centre or not, the Greencafe located inside is a great spot to grab a drink or snack. The cafe is bright and spacious, with friendly and efficient staff that quickly clean tables after customers depart. The menu offers a variety of drinks and snacks to choose from.


Sightseer41367476440
Sightseer41367476440

usually love it here but some bloke with glasses and greasy long hair was so rude. didn’t bother to look at me or smile when i was ordering my food and when he brought it over. always staring. didn’t look like he wanted to be there at all. i don’t understand how you can have a job with an attitude like that


Ros
Ros

Rude customer service, left our drinks on the side without telling us (we had sat down and by the time we got them the tea was gross and the coffee would have always been). Food was below average, not even a little dressing on the salad. The only good bit was the size of the brownie! but after trying it, you realise that this is actual a con. All of this is sad because the garden centre is a very nice place. Visualizza piatti


CraftyBJ
CraftyBJ

Well if you want a quick bite to eat drive by. Three of us wanted a coffe and one of the party asked for a round of white toast. 15 minutes on and no toast but a server came to inform us that the bread had not defrosted and would he like granary. why you can't toast frozen bread as I have done who knows). Another 10 minutes along came the anaemis granary. Coffes and tea were OK butnot the first time I have experienced such slow service. Watching the Chef I could have done it all myself in a fraction of the time. Love the Garden Centre itself a good choice of well cared for plants. Got a free pot as well!


Sarah
Sarah

I visited the cafe today with my children after taking them to see the butterfly experience at the garden centre. Waited at the till for 5 minutes to be served and was ignored by 2 members of staff waking by. While I was looking around I noticed the tables that were free had old trays with cups and plates piled up. At this point thought getting lunch might take a while and we didn 't have loads of time so opted for coffee and cake and a drink/ice creams for the kids. The coffee was going to take a few minute so I said I 'd come back in 2 to get it. After clearing the table and having to use a baby wipe because it was so sticky (nobody was free to clear the mess up) I went back to get my drin...


MSSavory
MSSavory

Something has happened to change the once happy atmosphere within this once lovely garden centre cafe. We visited at around 11am on a Sunday and it was already becoming busy. The two young female members of staff seemed to be coping ably enough, but there were no smiles for any of their customers, or even for each other. We chose two of their (still) delicious cheese scones and asked for them to be warmed up, but were taken aback when one of the staff picked them up with her fingers to take them to be microwaved. We 've been customers of this fantastic garden centre for years and have noticed the gradual loss of those more experienced staff who were expert in providing the high level of serv... Visualizza piatti

Categorie

  • Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
  • Lunch Deliziati con le nostre proposte per il pranzo, dove ingredienti freschi e sapori globali si uniscono per creare pasti appaganti. Scegli tra una varietà di insalate, panini e piatti principali sostanziosi per una fuga culinaria a metà giornata. Visualizza piatti
  • Drinks Dissetati con la nostra rinfrescante selezione di bevande, dai cocktail artigianali e vini pregiati alle delizie analcoliche, tra cui bibite, succhi e caffè e tè sapientemente preparati. Perfetti complementi al tuo pasto!
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.

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