Telefono: +441462733222
Indirizzo: 49 High Street, Central Bedfordshire, United Kingdom
Città: Central Bedfordshire
Piatti: 13
Recensioni: 1401
Sito Web: http://www.indialodge.co.uk/
"I've been a customer on and off for 10 years. Last night, I went through the process of placing an order over the phone, to be told they don't take cards (the place has always favoured cash, but I didn't realise it had stopped cards entirely). I asked to cancel, as I didn't have the cash. The team then tried to deliver the food I asked to cancel and I ended up being (effectively) called a liar and barred by the manager, who said it was my fault (he did say that) and insisted we'd discussed amount and delivery time, which at best was a one-way conversation as I'd ended the call by that point. This has been terrible customer service and I expect people to admit when they've made a mistake. Everyone does, I understand that. This was a classic case of miscommunication. My issue is how that was dealt with. I'd ordered food from elsewhere; why would I have done that if I expected India Lodge to fulfil the order? I guess I won't be ordering again as that hand has been forced by the manager. Very disappointed."
Tutti i prezzi sono stime.