Juno Lounge - Piatti

Amazing food, reasonably priced. Great Gluten Free menu. Also great regular menu. Not too busy. Friendly Staff. Had the GF Muffin, with Sausage and Bacon. Was delicious

Great dog friendly brunch place. Staff was very nice and the food was delicious. The Lounge breakfast, the Miami brunch and the Lounge eggs with chorizo were our choices and was very tasty.

Appalling service. Miserable staff. Asked my wife to put her newborn baby in the corner of the bar out of his way. Not sure of his name. Short hipster type. Left him a 20p tip. Topped his hourly wage up to £10.20. Muppet Visualizza piatti

Staff seem indifferent or surly: no eye contact or greeting Staff also quite scruffy. 40+ minutes wait for food not unusual Tables usually sticky to touch. How often are they cleaned? App invites you to tip BEFORE meal. How does that work? Used to be a regular, but will now AVOID

Took over 40 minutes to get breakfast out to us, the order for coffees was lost and whilst the staff were nice, no one really cared and no one was checking in or making sure you were happy. Pretty average in all, breakfast was alright, had better for less money, almost £70 for 4 to have breakfast and coffee/juice, so not really worth the long wait and average experience.

The staff are surly and scruffy. I think they are trying to cultivate an image of 'cool ' but rudeness and off-handedness are not cool. There is no evidence of professional training. Apparently they act according to their mood and, i was told, it is too much work to have to smile at customers all day. Oh, the poor things. All in their 20s. If this had been a one-off i would have let it be (with a comment to those involved) but this has been repeated on several occasions. Visualizza piatti

Family meal. Very rude male member of staff who was very affronted when I asked if it was possible for someone to clear the table. We had been seated with the dirty plates for 25 minutes at this point. When asked for a receipt for a refund he had put through, he once again appeared annoyed and surprised that I didn’t just take his word for it? His whole manner ruined the meal and means we won’t be returning. I see others have complained about this particular member of staff in other reviews. Other staff were very polite and helpful.

As someone who has worked in hospitality for years, I hate writing bad reviews but sometimes they are necessary. We came here today for lunch and had an awful meal. Pancakes were not worth the price at all, I’ve paid much less and had bigger portions in many other restaurants about 3 pieces of hard burnt bacon on top. The tapas was also very disappointing. The chicken wings were burnt and had barely any chicken on, and the calamari was cold. Calamari states it comes with garlic mayo and there was probably about half a teaspoon on them. Asked for more and waited a good 7/8 minutes by which everything had gone cold. And to top it off, the staff were not very friendly or accommodating. Won’t be...

Very poor customer service experience. In the end we left and went elsewhere after standing queuing in the doorway for 15 minutes and not being allowed to have a drink while waiting. Yes it was a Friday evening at 6.30pm and I appreciate that they say they don't allow bookings and don't want people drinking at the bar, but they can surely have a better system than this at busy times, even if it's just providing an alcove area where people can have a drink while waiting, rather than have to queue in the doorway. While some staff did their best to remain polite during what was becoming a fraught situation, it was when we were spoken to in a condescending manner by a male staff member that we c... Visualizza piatti