Kokoro - Menu

12 Queen Victoria St, Reading, United Kingdom

🛍 Asian, Korean, European, Japanese

4.1 💬 4102 Recensioni
Kokoro

Telefono: +441189561333

Indirizzo: 12 Queen Victoria St, Reading, United Kingdom

Città: Reading

Piatti: 7

Recensioni: 4102

Sito Web: http://kokorouk.com/

"The members of staff were basically rude and undertrained. I repeated 6 times chicken katsu curry with rice large and a set of pumpkin korokke. The lady at the front couldn't understand at all and ordered them incorrectly for me. Then her other colleague stepped in to help and asked me to repeat and say louder. The manager stepped in and said I won't be served as I was rude. Hope they can also put themselves in to their customers shoes and understand their feeling about repeating 7 times in total and still couldn't get their order right. They put 2 quids for an extra portion of curry sauce but charged me 2.5. I asked for a complaint email from the manager and did just throw a piece of paper in front of my face with the invalid email address on it. I expected the staff understand what they've got on their menu as a customer. Very shocking that how the manager dealt with this situation and not too adaptable and no apology at all. I believe it is inappropriate to refer an unknown customer as rude chinese. Update: I just opened my bag and only 2 pumpkin korokke were there but I paid for 3."

Menu - 7 opzioni

Tutti i prezzi sono stime.

Benjamin Benjamin

Solid Japanese take out bento, good for an office lunch. Epic portion sizes in here. The teriyaki is a little sweet for my taste, but really enjoy the katsu.

Indirizzo

Mostra Mappa

Recensioni

sunair
sunair

Serving sizes are great and chicken katsu curry and sweet chilli chicken are the best. I’d day these two flavours are quite distinct than the Korean Bap place.


Afrah
Afrah

Usually Kokoro serves delicious food but I bought some shrimp gyoza today and when I got home I realised it smelt awful and gone off even though it says it's in date till the 20th. Quite disappointing as it used to be my go to.


Jonesy
Jonesy

Were regular customers due to living in town, Ordered chicken katsu udon gave me wrong order gave me a chicken katsu curry with noodles, they refused to correct the mistake or offer refund will never be going back after that keep the 10 pound


Roy
Roy

I used to love Kokoro, but its quite disappointing now as they increased their prices by £1 to £2 and they reduced their servings. Before it was heaping full now it barely reaches 3/4 of the regular or large. Its not a value for money anymore.


Yuchen
Yuchen

Not the first tme! Not the first time! Not the first time! Very disappointed.... Booked the meal at 20:00. The order was canceled at 20:02???? It took me 30mins to get there! They canceled my order after the booking time for no reason!!! No compensation!! Speechless....


Stuart
Stuart

Generous portions of chicken with rice or noodles, friendly staff greet you with a smile, better value than the local chinese takeaway, and you get a choice of Japanese and Chinese food. Seating is limited, but we managed to find a space in the evening. Well worth a visit if you are hungry.


Lloyds
Lloyds

Soo disappointed to find out that there was NO CURRY sauce in my chicken katsu curry takeaway …… the lady serving me forgot to add the curry to the dish which is just unacceptable. Also I have observed that in my usual takeaway of sweet chilli chicken, the quality has downgraded the chicken is very chewy and dry. I have tried many other Kokoro branches and can say most of them have much better quality.


Mayobelle
Mayobelle

Very disappointing. Me and my family used to like this place. They have increased their prices as well as their quantity. I got a chicken Katsu noodle . The lady who was preparing it was actually fluffing the noodle to make it look more, she then started cutting the chicken and when my order was about ready she started preparing another order. The worst thing is that she and a man from the kitchen started taking out the chicken from my order and placing it in the other reducing my quantity.


Ben
Ben

The members of staff were basically rude and undertrained. I repeated 6 times chicken katsu curry with rice large and a set of pumpkin korokke. The lady at the front couldn't understand at all and ordered them incorrectly for me. Then her other colleague stepped in to help and asked me to repeat and say louder. The manager stepped in and said I won't be served as I was rude. Hope they can also put themselves in to their customers shoes and understand their feeling about repeating 7 times in total and still couldn't get their order right. They put 2 quids for an extra portion of curry sauce but charged me 2.5. I asked for a complaint email from the manager and did just throw a piece of paper...

Categorie

  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica.
  • Korean Scopri i sapori vivaci della Corea con il nostro menu, che presenta piatti tradizionali come bulgogi, bibimbap e kimchi, preparati con spezie e ingredienti autentici per un gusto genuino della cucina coreana.
  • European Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.
  • Japanese Assapora l'essenza del Giappone con la nostra selezione di sushi fresco, ramen gustoso e delicato sashimi. Ogni piatto riflette tecniche e ingredienti autentici, offrendo un vero assaggio dell'arte culinaria giapponese.

Servizi

  • Paycheck
  • Cash Only
  • Mastercard

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