Telefono: +496942694637,+496942694725
Indirizzo: Glauburgstraße 6, 60318, Frankfurt am Main, Germany
Città: Frankfurt am Main
Menu Piatti: 35
Recensioni: 11547
Sito Web: https://www.little-indiafrankfurt.de/
"I called the restaurant around 20:20 clock and ordered me and my friend to deliver to our house yesterday evening. when we placed the order, the server told us that it would be delivered within 40 minutes that we found acceptable as...we live 1.5 km from the restaurant. at 21:20, an hour after the order, that eating had not yet arrived. So we called the restaurant to ask where that was eating? we said that eating had already left the restaurant before a dae and that it would be delivered in the next few minutes. 40 mins after this call it had not arrived. So I called the restaurant to ask again where the food was? the person who answered the phone identified himself as peculiarities and went on to talk about why the food was late while she told me that it would arrive soon, but not apologise for the late delivery. while I was on the phone with him, the food arrived and my friend took delivery and paid for the meal. this was now 22:05, 1 hour 45 minutes after the order. I told the owner that the food had arrived, bind that it was now 22:05, more than an hour later, when we said it would be delivered. the owner then began to become aggressive with me, as I discussed his and found the lack of excuse not good enough. in the meantime my friend told me that the person who delivered the food said that the meal only left the restaurant at 21:55, which means when we call the restaurant at 21:20 to find out where the food was, it had not left the restaurant yet, and in all probability had not even been prepared. and the person we talked to told us that she was gone before a past. I told the owner that and he told me if you don't like it, then you can order it somewhere else next time. I was amazed as this answer. instead of apologising, he said to me in a round. I told him that this was not a good customer service and that I am not ordered by him anyway. then he told me that this was in order, and that if I don't like the service, then I should go. then he hung me up. I was shocked and didn't know what I should say or think about this anxious behavior and extremely bad customer service. I will never ever support a business that treats its customers to this wise. not only are they not true to their customers, they also have the right to speak to the customers who support them wisely. the worst treatment I have received from any restaurant throughout my life!"
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