Indirizzo: Station Road, CH8 9RD, Flintshire, United Kingdom
Città: Flintshire
Piatti: 4
Recensioni: 1847
Sito Web: http://www.sandancer.com
"I visited with my daughter as a little treat before heading home from our caravan as she likes the setting. Have visited with my whole family many times however my sons and my husband aren't keen so they eat separately. I agreed with them in that the service is poor and staff in the main are very young and rude however I appeased my daughter. I ordered a latte, 3 pieces of toast and a slice of cake. This came to almost £9 a high price for such appalling service, and was brought to our table by a young and rude waitress. There was no sugar or cutlery which she seemed disinterested about and luckily my daughter ran around collecting them from other tables. Sadly the toast was burnt. I was really worried about how to handle this as I have had another occasion when it was very burnt and upon asking if I could have another was spoken to very rudely, and reluctantly given another. This wasn't brought over until just before we left when we'd actually finished breakfast. This situation was so uncomfortable it led me to ask that the toast be lightly done before ordering to avoid a confrontation with the staff on future visits. I had forgotten to ask on this occasion. An older lady came out of the kitchen, I presume the boss, absolutely furious and said I was trouble, and to never come in again. She said everyone ate her toast cooked this way and I'd been difficult before. The young waitress mocked me and said its not inedible and you ask for it this way. I was truly shocked by them. They said I asked for burnt toast just to cause trouble! I can honestly say I have never experienced anything quite like it and was quite shaken. I already knew them to be indifferent and rude but this was something else. I will now eat with the rest of the family at the bakery and look into other places that treat their customers with respect Before I left I took a picture of the toast just to prove I wasn't being as unreasonable as they said and asked for my money back for the toast. I even asked my daughter to try to eat it, provoked by their bullying. Incidentally the toast displayed on their Facebook page looks nothing like this, and very good. Please if you value your self esteem, avoid ."
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