Telefono: +441952201559,+441952291516
Indirizzo: Colliers Way, TF3 4AG, Telford and Wrekin, United Kingdom
Città: Telford and Wrekin
Piatti: 4
Recensioni: 4889
Sito Web: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260929:Clicks:DIRSYN:
"After ordering food, standing and waiting 20 minutes and only 2 orders gone out I questioned when will my order be ready please (order 31) they were on order 5…. To which they replied it’s not even on the chart yet sorry…. Waited another 20-30 minutes and over hearing a man had waited nearly an hour we decided to get a refund…. Asked staff to refund and there reply was they don’t know how to do it…. I asked to see the manager, they went over to him to which he shrugged his shoulders and carried on doing orders… At this stage the burgers etc were piled high as well as ice creams and drinks just sat waiting for someone to do the order and people complaining of cold food….. I waited another 10 minutes, asked for the manager again and got the same response…. Another 10 minutes passed…. Manager still not coming over, dinner still not even on the screen so I had to shout and demand to be refunded and that finally got the awful, rude manager to come over… he didn’t say a word while refunding then at the end just said sorry in a can’t be bothered voice…. There was a que waiting to be refunded, the most awful, untrained manager/staff, dirty McDonald’s I’ve ever been to….. never again!!!"
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