Telefono: +441143272250,+441142796333,+441924682340
Indirizzo: 14 Beeley St, Highfield, S2 4LA, Sheffield, United Kingdom
Città: Sheffield
Menu Piatti: 35
Recensioni: 11796
Sito Web: https://www.rassamscreamery.uk
"I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reach them and apologised profusely. He asked to take my number to get them to call me back as soon as possible. They then called me back via social media whatts app which is completely unacceptable. I spoke to Salen, who was extremely rude, didn't listen to anything I said or let me explain what had happened with the order. He kept talking over me and telling me I had received the order. I explained what was missing and the items that came was burnt and the other one cold. He told me he would send the order again and they are busy so no idea how long it would be. 5 minutes later, the missing items came. The ice cream was water and the rest of the food cold. This had not been freshly made. I have yet again tried to call the restaurant back and the line is now busy. This was nearly a 30 pound order and after ordering from Rassams numerous times I find the customer service absolutely disgusting. Not only was the staff incredibly rude, they quite frankly couldn't have cared less. Salen was talking to someone else whilst trying to speak to me and it sounded like he was laughing whilst I tried to explain what had happened. I would just like to finish this with a thank you to Naziz Darnall restaurant for his help. This was supposed to be a treat for the family which has now turned into chaos as my autistic son will now not eat his ice cream as its more milk!!!!! STILL NO RESPONSE TO MY EMAIL AFTER OVER A WEEK!!!"
Menu completo - 35 opzioni
Tutti i prezzi sono stime su Menu.
Dessert
Crêpes Dolci
Torte
Cookie Dough
Fresh Belgian Waffle
Cheesecake
Ciambelle
The Gateaux Street
Sundae
Luxury Cookie Dough
Brownies
Hot Cookie Dough
Belgian Waffles
Cookiedough
Crêpes Francesi
Luxury Sweet Crepes
Piatti Vegetariani
Fresh Hot Crepes
Supreme Sundaes
Fourth Course
Luxury Ice Cream Sundaes
Julia
They offer a dedicated menu for vegans.
Indirizzo
Recensioni
User
I have visited this restaurant several times and absolutely love it. The service is fast, the dishes are well presented, and the food is amazingly tasty. It is definitely one of the best dessert places in Great Britain.
Mona
Loved the vibe at Rassam’s Creamery Sheffield! The desserts were on point – rich, fresh, and full of flavour. Shout-out to Aravind for his top-notch service. He was super polite, attentive, and made us feel really welcome. Definitely coming back again!
Maryam
Went with my family and a family friend today and the experience was pleasant. They were very friendly and understanding. Shoutout to a worker called aya she was so so friendly and sweet we really appreciated her and the other guy aswell that was at the front. Will be coming back in the future , loved it!! Visualizza piatti
Jordan
"The ambiance of this restaurant is so charming, it feels like you're dining in a cozy French bistro. The food is absolutely delicious, with a wide variety of options to choose from. I highly recommend the steak frites and the crème brûlée for dessert. The service was attentive and friendly, making for a truly enjoyable dining experience. I will definitely be returning to try more dishes on the menu!"
User
We recently celebrated our daughter's birthday at this restaurant with 11 family members. The staff was absolutely incredible and deserves all the credit for their friendliness and helpfulness. They even went out of their way to surprise our daughter with a milkshake for her special day. The woman behind the counter was fantastic and extremely kind, and the two young servers were attentive and engaging.
Sam
I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reac... Visualizza piatti
Categorie
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Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.
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Desserts Delizia nel nostra selezione di dessert indulgenti, da squisite creazioni di cioccolato a delicati dolci infusi di frutta, ciascuno creato per terminare il tuo pasto con una nota dolce e lasciare le tue papille gustative desiderare di più. Visualizza piatti
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Ice Cream
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Delivery Services Goditi i nostri deliziosi piatti consegnati direttamente a casa tua! Veloce, comodo e ricco dei sapori che ami. Ordina ora e assapora il tuo pasto nel comfort della tua casa o ufficio.
Servizi
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Takeout
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Delivery
- Piatti
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Accepts Credit Cards
- Menu
