Thai Orchid - Piatti

5 Cathedral Yard, Exeter, EX11HJ, United Kingdom

🛍 Seafood, Mexican, European, Fast Food

4.2 💬 2666 Recensioni
Thai Orchid

Telefono: +441392214215

Indirizzo: 5 Cathedral Yard, Exeter, EX11HJ, United Kingdom

Città: Exeter

Menu Piatti: 35

Recensioni: 2666

Sito Web: http://www.thaiorchidrestaurant.co.uk

"Have eaten at the Thai Orchid many times, the food and service has always been excellent. However, today was very different! We booked a table for lunch and had an emailed confirmation several days ago. After a mile drive, we arrived at the restaurant...at the agreed time to find the door locked and lights off. Knocking the door brought a man who said they wern't open despite our booking. He closed and locked the door not very professional! Some minutes later, we managed to attract the attention of a lady who turned out to be the chef. She was far more polite than the previous man, contacted the owner, who, from the conversation didn't seem to care. The chef said we could go inside, but she said she didn't know how to turn on the lights and said several times she couldn't serve food. Needless to say, we walked away. A real pity to be treated in such an unprofessional way by the restaurant; you have to do better. We will not be returning!"

Menu completo - 35 opzioni

Tutti i prezzi sono stime su Menu.

Моло Моло

Very good and decadent food! Rich and flavoursome menus that are great for a party or staff do.

Indirizzo

Mostra Mappa

Recensioni

Myrna
Myrna

This restaurant has a well deserved good reputation for authentic thai food in a lovely atmosphere.


Rosario
Rosario

fantastic eating. quite authentic and perfectly cooked. personal (and owner) polite and professional. there would be six stars if I could.


Jacqueline
Jacqueline

We booked a table which was confirmed via email, turned up the restaurant which was closed. No notice on the website or door and still accepting bookings. Visualizza piatti


Paul
Paul

Really enjoyed our laab salad minced meat of different types with spices. It was the most authentic dish we ate so well recommended. Would make a nice lunch with rice!


Yasmine
Yasmine

A quiet lunchtime, but made very welcome, and the food was great, plenty of food, and a very reasonable lunch menu, lovely friendly service, a must on a visit to exeter !!


Elliot
Elliot

We weren’t sure what to order so went for one of the set menus. It was brilliant. We ended up with plates of food we would never have ordered but so glad it gave us a chance to try it. Would definitely recommend. Visualizza piatti


Monique
Monique

Am sitting in this restaurant right now. We have been here for one and a half hours. So far they only have managed to produce starters for of us both delivered at different times. After asking numerous times I was told mine was “difficult...to cook” when it came it was deep fried frozen breaded sea food with a standard sweet chilli dip. Not difficult to cook at all. My partners starter of mushroom satay was pretty dull too. Dreadful service and so far pretty mediocre food. I would not recommend this restaurant to anyone


Jeanne
Jeanne

We booked online and had this confirmed in an email. We turned up on time having driven miles to Exeter, then Park and Ride and finally a ten minute walk to arrive spot on Wed December for our Thia experience. How dissapointing...to find the restaraunt CLOSED. No notice with any explanation. I rang the number to hear an answering machine. Just as we wre leaving we saw a man come out and we obviously asked what was going on. He said he was a chef and there was illness at the restaraunt. NO NOTICE ON DOOR NO E-MAIL We are not well pleased !


Koloman
Koloman

Have eaten at the Thai Orchid many times, the food and service has always been excellent. However, today was very different! We booked a table for lunch and had an emailed confirmation several days ago. After a mile drive, we arrived at the restaurant...at the agreed time to find the door locked and lights off. Knocking the door brought a man who said they wern't open despite our booking. He closed and locked the door not very professional! Some minutes later, we managed to attract the attention of a lady who turned out to be the chef. She was far more polite than the previous man, contacted the owner, who, from the conversation didn't seem to care. The chef said we could go inside, but she... Visualizza piatti

Categorie

  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto! Visualizza piatti
  • European
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

Servizi

  • Takeout
  • Seating
  • Piatti
  • Delivery
  • Menu
  • Reservations

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."