The Grumpy Goat - Menu

21 Union Street, Reading RG1 1EU, United Kingdom, Mortimer

🛍 Food, Wine, Cheese Shop, Beer Store

Categorie

  • Food Deliziatevi con la nostra variegata selezione di cibo, che offre una fusione di classici e piatti innovativi. Ogni piatto è realizzato con ingredienti freschissimi per stuzzicare le vostre papille gustative e offrire un'esperienza culinaria indimenticabile.
  • Wine Una selezione curata di vini pregiati provenienti da tutto il mondo, offrendo rossi ricchi, bianchi freschi e rosati eleganti da abbinare perfettamente al tuo pasto. Assapora l'aroma unico, il sapore e la complessità di ogni bottiglia.
  • Cheese Shop, Beer Store

Servizi

  • Wine
  • Master
  • Visa Card
  • Pet Friendly

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"Visited today for lunch and probably wouldn't rush back although I'm aware there's recently been a change in management so maybe a few teething troubles. Messaged via their Facebook page to book a table, no response. Never was a problem in the past. The pub was very cold with no heating at all so we had to keep our coats on. Several tables near us commented the same and all sat with coats on. The coffee machine was out of order so only instant available, which wasn't pleasant. We waited a long time for someone to come and take our food order, in the end I went and found someone. Two of us wanted the steak ale pie. Only then were we told it wasn't available. The chap said we should've been told when we were given the menus, well it was him that gave them to us! With that he said he'd give us a few minutes to choose something else and walked away. He didn't come back so I had to go and ask to place our order again. At no point did anyone ask if we had any food allergies, which I thought was a requirement these days? The food was really good, credit to the chef; it was well cooked, well presented, large portions and very tasty. We did notice that two other tables waited a very long time for their food and had to chase it up, so glad we ordered when we did. We would have stayed longer and had a dessert but it was so cold we couldn't relax and enjoy it. We were next to radiator and we did ask one of the waiters if it was possible to turn it on and he said he'd see what he could do, which was nothing as it remained stone cold! When our plates were taken we asked for the bill, but it didn't arrive. Eventually a young lady arrived with the card machine and asked us to pay, which we said we'd be delighted to do once we received our bill! When we left we walked past 3 different members of staff, all of whom had waited on our table at some point during our visit. Not one of them made an effort to say thank you or goodbye. There was no warm ambiance or friendly feeling in the pub, it felt cold (literally) and unwelcoming. I also felt that a couple of members of staff waiting on tables looked rather scruffy, none of them wore a logo'd t-shirt which I feel the staff should do as they're representing the pub or brewery. It was difficult to distinguish the staff from the customers!"