Afternoon Tea - Piatti

Below par considering other reviews waitress miserable as can be pursue a different career hospitality isn’t for you.

Be aware that they don't have any gluten free option appart from the salad even if the app is saying they do.. the atmosphère looks cool but I've been very very desappointed

They were setting up for breakfast while we were still eating and they didn’t even have any white wine. Confusing menu that offered lots of vegan options that weren’t even available in the restaurant. No notice that you have to order the tasting menu in advance. Visualizza piatti

Went for afternoon tea for my mother’s birthday and we had to wait for over 40mins by that time our drinks had gotten cold we weren’t offered a refill and when my mum asked for milk the waiter two mins later sat down and was having a lovely chat instead. Needless to say after waiting for 40mins we left wouldn’t recommend

Called just before arrival to find out due to a glitch our reservation had been cancelled , but noone had been in touch despite open table still saying i had a reservation. Offered nothing to make up for it or help accommodate us, and it was just sheer luck i had called ahead otherwise we’d have been turned away. Assume this attitude carries across to the rest of their service, best avoid making plans here, (unless to have a weekend ruined)

Ambience was average, Cocktails were great and Food was good quality but did not look as sleek as advertised. They did not bring any crackers or toasted bread with the rabbit terrine and when asked we got 4 slices of unimpressive cold bread. The scallops were good and tasty but only two and not presented as in the photos. The main courses were tasty but presentation was below what is advertised. Service is kind but they need to improve organisation. I think that day they were short of personnel: the two people kept disappearing at the back. In the end we found it expensive for the experience we had. Visualizza piatti

Table of five booked. Unfortunately the the service was really poor In the garden they had under 10 guests all of whom got wrong dishes, we waited 45 minutes for a bottle of wine to be brought to the table. Only two starters arrived and then after 3 hours the waiter admitted that they didn’t know who to cook the new menu. So no food was actually delivered. For damage limitation our drinks were given for free, but still a disappointing evening. In a year where hospitality has really suffered its ashame they weren’t fused about the service. Staff very polite and embarrassed by the situation so not their fault . But would warn anyone to visit until the basic issues were corrected. The old fashi...

It 's a lovely setting and the food was great, and to that extend I would recommend it. I went on a Thursday night when it wasn 't busy, but they appeared to be under-staffed. Several times I had to go looking for someone and they were nowhere to be find. The drinks were a particular disaster. Whilst they had a great selection of wines by the glass, At least four turned out to be unavailable, and in one case it turned out that the waiter had brought a similar wine to the one I ordered without telling me. Food-wise, things were much better. We had the salt and pepper squid, the tempura vegetables and the cheese board. They were all excellent. The price was reasonable given the quality of the...

I’m rating this at 2 because even if the food was indeed delicious, the experience was not good. Upon arrival, we were told that only the All Day Dining menu was available. This was not at all communicated upon booking. Mind you, this all day dining menu only had burgers and 2 unappealing pasta dishes. This should have been made obvious up front during booking The man seated next to us felt the same — and even said the same. When he complained, magically the other menu became available and suddenly we were able to order things we weren’t able to order. The impression it gave me was that they were just lazy to prepare or cook the complicated dishes and only upon complaint was it made availabl... Visualizza piatti