The Observatory - Piatti

Ordered an ultimate burger plus maple cured bacon and cheese groom the new menu. Behold! 100 wetherspoons version of a big mac complete with gherkin. Better meat and bigger, more everything. Add chips and a drink and you are sorted. Neuter than macs!

Went to weartherspoons for lunch, found a table very quick, asked if was table service or app, got told both!! So we had table service, with 10mins of ordering was given food and drink at the same time. Server very polite and helpful couldn't do enough for you!! Very covid friendly and food very tasty... Thank you

Really quite horrible attitude of the woman serving behind the bar , appeared to be in charge She's one of those nasty bar staff who act like it's their money they are tipping away when a pints NOT RIGHT !! I also saw you being very rude to a chap ordering some food , barking at him WHATS YOUR TABLE NUMBER ?? Really nasty nasty attitude Visualizza piatti

Great choice of real ales as always. I like to try some of the guest ales and they are always kept well. Late afternoon there is always a nice relaxed buzzing atmosphere. As with all Spoons pubs, the prices are great value. Some of the bar staff could be more welcoming, except Jay who always acknowledges customers and is happy to have a word while he is serving. He should be in charge!

The Observatory is normally a really nice pub. The staff (most of them) make you feel welcome. Recently, I’ve felt fairly unwelcome going into The Observatory as a result of a new member of staff I’m unsure of their name dark hair, long beard. He seems to be more interested in looking at his phone and berating his colleagues than serving customers. When he does eventually serve, he’s extremely rude and arrogant. Other than this one member of staff, The Observatory is a very nice pub.

Whilst enjoying breakfast this morning there was a very loud staff member in front of the bar talking very loud about a beer delivery and the fact the driver couldn't get through closed roads. She commented on its the same thing every year so they know and that she or the manager would have to stay tonight or 5am tomorrow to receive delivery. Prior to this she was shouting across the bar at someone about a giant hedgehog and she wants it and the guy she was shouting to couldn't turn her straight if he tried. Very inappropriate. We walked out and left our food half eaten. Visualizza piatti

Visited with friends who we had not seen for too long other than via FaceTime due to the distance between where we live and to covid and we wanted somewhere to sit, have a drink and catch up. This pub met the needs and we spent a happy period of time just catching up. The place was relatively busy with a changing clientele and service from the male bartenders was good. However, the women behind the bar was something different. It appears she didn’t want to be there and didn’t want any customers to be there either. It was a typical town centre pub, not flash but there to serve beer at a price which for us, was what we wanted. We might have caught the women on a bad day, but previous reviews s...

I wrote a review for The Observatory back in October, mentioning a specific member of staff who made (makes) visits to the usually perfect Wetherspoons pub pretty uncomfortable. After leaving my initial review, the attitude of this member of staff seemed to have improved on a return visit, however... On returning to The Observatory again, with some friends, it seems that we've returned to the usual poor attitude for this member of staff. Visibly unhappy to be there, doesn't want to serve customers, just wants to stand on their phone literally walking off when people go to the bar, as opposed to serving. The past couple of times I've been to The Observatory, it has usually closed earlier than...

We used to be regulars in the Observatory when we lived in Ilkeston 10 years ago, so thought we'd give it a go. First impressions was rather grubby with unwiped tables and a stained rumpled Wetherspoons magazine stuck to the table. We ordered our food and waited approximately 30 mins for it. Fair enough, it was busy. I ordered a veggie pizza and hubby a mixed grill with salad rather than the usual trimmings, as he isn't eating carbs. He also got a side of chicken wings, after checking they weren't breaded. Food arrived after about 30 mins. Hubby was confused that peas were still on the plate and that the salad was in a side bowl, as peas are carbs. We were also confused about the chicken win... Visualizza piatti