Telefono: +441932847956,+447790131389
Indirizzo: 9 Hamm Moor Lane, Runnymede, United Kingdom
Città: Runnymede
Piatti: 5
Recensioni: 3967
Sito Web: http://www.thepelicanaddlestone.co.uk/
"One night my mates and I decided to take diversion from our usual Queens Head, and head up the canal to The Pelican for some snacks and drinks. Now, I’ll keep this short. Food is 9/10 sometimes chips are a bit too salty, other than...that everything I saw come out looked delicious and fresh. Drinks: well they’re drinks aren’t they, nothing spectacular but they weren’t flat, were cold and refreshing in the sun. Just not a lot of variety. Now you’re probably wondering what the 2 star is for? Well it’s customer service and the absolutely despicable attitude of the owner/manager. SWEARING and screaming at customers for either not wearing a mask, or complaining about their chilli being too spicy? Not good. One customer said he was exempt from masks, which is all fine just simply ask for proof, right? Not what he did. He replied aggressively “no you’re ‘f’ing’ not get a mask on or get the ‘f’ out”... enough said. He must have little to NO training with customers because the amount that have probably never come back; given a bad word to their mates or simply just wanted to scrap him on the spot must be in the hundreds. Staff are friendly and nice to chat with, not much else to say there. In conclusion: Feel free to grab drinks and food here, it’s a gorgeous location and a good break but DO NOT go inside unless you want to run into a grouchy manager who will scream at anyone who crosses his path on even the slightest bad day. Total hothead."
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