Telefono: +441386852711
Indirizzo: Dormy House Hotel Willersey Hill Broadway, Worcestershire WR12 7LF, Cotswold, United Kingdom
Città: Cotswold
Piatti: 35
Recensioni: 100
Sito Web: http://www.dormyhouse.co.uk/
"Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another 15 minutes of waiting (we are now 30 minutes into our dinner with no wine) and the waiter comes back with another bottle saying they have lost our bottle but for us to drink this instead while we wait. No explanation, and not even showing us the wine she poured. That was the last we saw of our waiter as somehow the room got busy and she took take of the other guests for the rest of the evening. We eventually got our wine, which was brought to the table opened without the cork. Strange practice unbecoming a restaurant of this caliber. When we finished our dessert, we struggled for 20 minutes to get any server to acknowledge us or clear our plates. So we went to the server station to ask for the bill. We watched our server work at at least seven different tables before we had to go up and ask a second time. When the bill came, the server didn’t even ask us how our dinner was. We gave our credit card and the other server took it away mumbling. She returned 10 min later to say she lost the connection. She handed us back the card and cancelled processing statement, and said she wasn’t able to charge our card. She didn’t know what to do and asked if maybe we deal with it at the reception (even though we are not guests of the hotel) Will not return."
Menu - 35 opzioni
Tutti i prezzi sono stime.
Daisy
The food was fantastic earned a Michelin Star, error-free! Would highly recommend
Indirizzo
Recensioni
ZoeJ
The food was fantastic deserves a Michelin Star, faultless! Would highly recommend
Valentin
If I were limited to one word to describe this hotel, it would be this: Immaculate.
Toby
6 stars I don't know what else one could want from a hotel in the Cotswold The service was extraordinarily friendly, gracious and thoughtful.
Grace
We stayed at the Dormy House and dined at the hotel restaurant both nights (there are two parts to the restaurant, and we were in the "pub" section both
Viktoria
The chef clearly scoffs at the idea that less is more and is firmly in the camp of more is more. There was a lot going on in every dish. Sometimes it worked, and sometimes it didn't. With the desserts, it didn't. Neither of us liked our desserts, nor understood what they we supposed to be. The server also brought me the wrong wine, which was disappointing.
Murl
When we booked this restaurant 2 months ago, the website showed a completely separate menu from the Potting Shed restaurant. We have the garden room in our 2. Night due to the different menus posted on the website, we were very disappointed to get the same menu as we had eaten from the night before. This is very lazy and totally unacceptable. If we had said we had eaten in another facility.
MRD1
When we booked this restaurant 2 months ago, the website showed a completely separate menu from the Potting Shed restaurant We booked the Garden Room on our 2nd night because of the different menu shown on the Website, we were extremely disappointed to be given the same menu as we had eaten from the night before. This is very lazy, and totally unacceptable. If we had been told, we would have considered eating in another establishment.
Connor
We reserved a table in the garden area at Dormy House while staying near the Fish Hotel. The atmosphere was welcoming and the food was delicious. However, the service was confusing and we had some issues with our wine order. Despite a great wine selection, there was a mistake on the list and we ended up receiving a different wine than what we ordered. After some delays, we finally got our wine but it was brought to the table without a cork. Our server seemed overwhelmed and was not attentive to our needs. When it came time to pay, we had to wait a long time and encountered more problems with the transaction. Overall, the experience was disappointing and we will not be returning.
david
Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another...
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