Telefono: +441517096271
Indirizzo: At Liverpool Cathedral, United Kingdom, L1 7AZ
Città: Liverpool
Menu Piatti: 2
Recensioni: 9873
Sito Web: http://www.liverpoolcathedral.org.uk/home/visiting-us/eating-at-the-cathedral.aspx
"My wife and I met up with friends for lunch yesterday. Two of us ordered the fish chips, while the other two ordered gammon chips. The fish chips were spot on, but unfortunately the gammon steaks were full of fat, and appeared to be undercooked. When asked by the waitress how are food was, my wife mentioned the gammon. She said she would pass her comments on to the chef. Now my issue is why ask how our food was, and pass those comments on to the chef, but then fail to return with any feedback? We stayed on long enough as we ordered coffee’s, so they had plenty of time to do so. The upshot of this is that for a long time we’ve highly recommended the Welsford to this particular couple, but now I doubt any of us will be returning. We understand that occasionally the quality of food can be compromised for many reason’s, and we’ve factored that into account in the past when we’ve been given a satisfactory explanation, which means we often return to give a place a second chance. Perhaps in the future you will review your actions when you get poor feedback, rather than leave customers totally dissatisfied?"
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