Waitrose - Piatti

i visited waitrose, shop and cafe, many times,with my guide dog in training, and had first class service every time.

Even their own pic of a bacon sandwich shows you how poor the quality and preparation of the food is. Save your money there's plenty in the town that are trying to make the effort. Waitrose staff clearly couldn't care less.

The staff at this restaurant goes above and beyond to ensure a great experience. I even received free flowers or gifts! I give 100% praise to all of the staff, as they always welcome you with open arms. This level of hospitality makes you feel truly appreciated. Visualizza piatti

Just visited Waitrose in Towcester with my partner turned away at the door which was fair enough our mistake but after sitting back in my car found it incredible to then watch other couples and families of four to walk in and not even stopped ! Make your mind up guys...

Not impressed by Covid 19 safety measures. Very disorganised queuing outside the shop and area around the trolleys where we had to wait was filthy. Staff stacking shelves seemed unaware of social distancing. Queuing at the tills was very badly thought out. If you were third in the queue you had to stand on a spot that was at the end of an aisle so anyone coming down the aisle had to pass very closely. Did not feel safe so won’t be going again!

I called in to have lunch after doing my shopping. I ordered a baked potato with Tuna Mayo as on the menu . It was a disappointing experience. Slow service, staff stood about chatting. My food was awful, the potato was stewed either been their a long time or reheated. The potato was brown i side and stuck to the bottom, I got tuna sweetcorn. Couldn’t catch the staffs attention so left a note on the serviette. Very disappointed, had food before and it was always good. Today was a bad day. Visualizza piatti

After having a negative experience at a local Garden Centre without food, we decided to visit the cafe in Towcester instead of traveling further to Stony Stratford. We opted for a Mixed Sandwich selection at Waitrose, which had a variety of tasty fillings in each pack. The setting was nice, with clean tables and overall cleanliness. Unfortunately, there was a disappointment when a couple left their table in a mess, despite a tray holder nearby for their trash. Despite this, the cafe is considered one of the better supermarket cafes in the area.

I recently visited the cafe and while it is a nice, bright shop with helpful staff, I was disappointed when I was unable to purchase clotted cream due to another customer buying the entire stock for a party. It seemed selfish and inconsiderate, especially considering the current circumstances. I hope that the management at Waitrose will take steps to prevent this type of behavior in the future, either by limiting purchases or increasing restocking efficiency. The prices at Waitrose warrant a higher level of service and consideration for all customers.

I’ve been shopping here for 4 years and The staff have always been wonderful. Many have had interesting careers before semi-retirement and the student workforce are always well mannered and hardworking. On the rare occasion that the product is below expectations, there is no hassle in returning it. During the changes to shopping, how many other stores employ staff to wipe down your trolley first? The quality of ingredients in preprepared own brand goods and their ethical farming Practices are second to none, as is the drive to reduce packaging. Well done Waitrose. Visualizza piatti