Telefono: +442920251007,+442920344000
Indirizzo: 80 Crwys Rd, Cardiff, CF244NP, United Kingdom
Città: Cardiff
Menu Piatti: 35
Recensioni: 1994
Sito Web: http://www.noodle-box.co.uk
"I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform them of their mistake and was told no you got what you ordered. I brought up my order on their app and once again was told I hadn’t ordered it. The manager then told me I couldn’t add up as I hadn’t been charged. Once I broke down my receipt to him and went through each addition separately he finally admitted defeat. I was then told at 18:22 the missing item would be with me within half an hour to an hour. I rang back at 19:31 to enquire where my food was and was told someone would call me back. 19:48 still no call so I rang back 4 times before my call was finally answered to be spoken to by the same gentleman I had initially spoken to and was told that it would be with me within 15 minutes. He telephoned me at 20:04 to be told he was just leaving the shop and he’d ring me when he was in my road and I could go out and collect it from him as he obviously can’t be bothered to bring it to my door. The food is great I’m not going to lie but the customer service is beyond appalling from the counter staff to the management. It’s now 20:17 and it’s only just turned up and was told we’ve given you a complimentary can...really?? I personally will NEVER order off this restaurant and I really suggest people follow suit. I can honestly say I’ve never been treated as poorly by any other restaurant or takeaway and I really suggest the management look at their own attitude and management skills and then look at the whole staff as a complete unit. Bad management is toxic and it shows in the way your staff treat your customers. Absolutely hands the worst customer service in the whole of Cardiff."
Menu completo - 35 opzioni
Tutti i prezzi sono stime su Menu.
Indiano
Pollo Al Curry
Piatto di pollo cucinato con una miscela di spezie aromatiche e una salsa cremosa al curry.
Wok Combination
Manzo
Antipasti
Finger Food
Frutti Di Mare
Pick & Mix Rice Or Noodles
Piatti Di Pollo Indiani
Piatti Di Manzo
Menu Del Pranzo
Piatti Di Anatra
Thai - Crispy Boneless Duck
Joe's Fajitas
Duck Specialties
Ciotole Vegetariane Cinesi
Noodles E Riso
Dinner Combination
Piatto Principale
Vegetable Curries
Vegetarian Mains
Chinese Curry Dishes
Wok King Prawn Main Dishes
Favourite Dishes
Wok Duck Main Dishes
Chicken Specialties
Specialità Di Pollo
850sairaj
They sent me the wrong order and when I tried calling them they cut me off half way through conversation! DO NOT ORDER
Indirizzo
Recensioni
Jamie
Decent prices for decent foodThe gyoza are great! Each day of the week has a special deal, some being better than others.
Nickums247
Have been ordering from Noodlebox for many years now great food, good sized portions for the price, delivery can sometimes be a little slow
Olivie
This place was well reviewed on yelp so when passing through town we tried it. I ordered the "Lucksa" which I assumed was "Laksa" but it was a dark broth Visualizza piatti
Ռուբէն
Quick and easy food in a box, great for those on the go and relatively healthy (-minus the curry sauce smothering ;) ) Located in the heart of the student
greenway83
Chicken came out raw.bad attitude from own when asked to reheat. Chewing gum under tables and strong smell of grease and grime.pls avoid this terrible Place. unprofessional UNCLEAN
delmet2021
I'm a strict vegetarian of 20+ years. I ordered the Veggie Sweet Box and upon eating the noodles discovered what I thought was tofu was in fact chicken. I'm absolutely livid! Usually a good place but they've failed on the basics! Visualizza piatti
Nicky
Used to love Noodlebox in the early 2010s but it has gone downhill so fast since the glory days. The food is still of a 'decent ' quality but the restaurant has all of the charm of a cold dead pet rabbit. The restaurant is now mostly used as box storage, the welcome is unwelcoming and if you like eating your meal with a hoover in plain sight, you may have found your next favourite restaurant.
CrsHrn
We order for delivery, rather than visiting the restaurant. We don’t order regularly from here, but on two occasions we received a meat dish instead of the vegetarian version. One was something in the vegetarian bento box (possibly the gyoza), the other was chicken gyoza instead of the vegetarian. We made a complaint on their website and by email and received no reply, which is why I’m now leaving this poor review. Otherwise the food was ok.
Jjsth86
I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform t... Visualizza piatti
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Takeout
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Seating
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Delivery
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