Ceredigion
Morrisons Cafe

Morrisons Cafe

Parcydolau, SY23 3, Ceredigion, United Kingdom

Cafés • Kebab • Mexican • Seafood


"i went to morrisons as it was a stop from where we were going for the day and had travelled a far. we were all hungry the que was quite as was the restaurant this was lunchtime . i got a brunch , fish finger butty and kids meal little did i know you need a drink with kids meal theres no sign saying kids meal come with a drink. just a tiny sign saying kids eat free over the summer holidays . went to the till the server didnt tell me to get a drink for the kids meal . i then brought the food but thought hmmm £19.20 is abit expensive for two meals a coffee and coke when kids meal is free . checked my receipt and saw i was over charged for the kids meal so i went back to the server on the till and said i had been over charged are kids meals meant to be free durring the holidays she said yes but you didnt get a drink , i said you never told me to get a drink for the meal. i thought it was free when you spend money on an other meal. theres no poster saying what comes with kids meals and you never told me. she went ok what would you like me to do about it? i said i want a refund . she said oh ok i cant do that but i can get my manger to give it you . but can you wait over there when i serve these people i did and waited say 5 mins for the manger to get to me she said how much do you need back i tried to give the recipt to show her she blanked me . (rude) i then said the kids meal she then said right put your card in. i did no apology from the staff or manger. went back to the table food was delivered then , oh thrown should i say . she threw the childs meal infront of my boy who is 3 years old not thinking or it could be hot and burn him. asked if we wanted sauces we said yes ketup please. again threw it at us. no enjoy your meal and thankyou rude rude rude no smiles no politeness no custumer servise what so ever never ever going back"