Deggendorf
Gasthaus Zur Knödelwerferin Helmut Kurz

Gasthaus Zur Knödelwerferin Helmut Kurz

Schlachthausgasse 1, 94469 Deggendorf, Germany

Deutsch • Fastfood • Europäisch • Vegetarier


"I went with my couple to have lunch to the restaurant. As it was sunny we decided to stay in the terrace. Once our meals were delivered and after eating a little bit I realize that my dish needed more salt. I asked for it to a waiter and there was a completely acceptable misunderstanding between "Saltz" and "zahlen". Once this was solve I kept waiting for the salt. I saw how my dish was getting colder and colder and after few minutes I decided to go inside and ask for it again. At that point it was clear I was getting disappointed . The two waiters that have served me, were there exchanging few words and visible relaxed. I asked again for the salt to one of them and in out way out to the terrace I pointed him that it has taken very long time, and that he should be conscious that being in the terrace make dishes get cold faster. Then he start to discuss with me saying that it was my decision to stay in the terrace and that the food may not be so unsalted if I had already eat some. I was flipping out. After that we order to pay. I didn't finish my drink and I didn't touch anything else on my dish. We paid 27 euros for being mistreated and for discuss with an unprofessional waiter how should we behave as clients, (can you really image that a waiter blame you for staying in the terrace and also for eating some of your food before deciding if it is OK or not??) It is not the first time I am disappointed with this place. But I can hardly believe that the managers do care so few about the manners and education of their own stuff."