Elmbridge
Nikki's Caffe

Nikki's Caffe

United Kingdom, KT13 8JB, Elmbridge

Coffee • Cheese • Chicken • Breakfast


"Bit of a mixed bag. So we were offered a seat outside, then moved inside and then back outside as the table we were seated at inside was reserved. This is not disastrous but shows a lack of communication in the cafe. The general service was a bit haphazard. It looks as though they were training new staff so that's understandable but doesn't help as a first impression. The coffees were excellent. I would say some of the best I've had. I did get an extra shot in my large cap but foam etc was spot on and they understand that a cap is not a latte with a bit of foam. We both ordered pancakes and both agreed the pancakes themselves were excellent, light and fluffy. There was however no maple syrup and the whipped cream was barely enough for one pancake. I would offer maple syrup as an extra (as I know it's pricey) on the menu or potentially reduce the number of pancakes but at the moment the lack of something runny on the plate makes the pancakes taste dry and they really aren't. There is also the lack of fruit. 2 big pancakes and 4 slices of banana, a couple of raspberries and about 6 blueberries is not enough to claim fruit. It was not enough to have a single berry or slice of banana per piece of pancake u put in your mouth. We also noticed that the lady who appeared to be the owner and much more switched on was coming round to make sure all was well. It must be a challenge esp on a sat to organise this place and it's great to see independent shops rather than chain stores. For example even with the challenges here I would still go here over Costa or Starbucks or Cafe Nero. I would go here again, coffee was great and so were the pancakes, just a bit better organisation and the right balance of pancake to cream/syrup to fruit and this would be 5/5."