HOUNSLOW
Memories Of India- Osterley

Memories Of India- Osterley

160-162 Thornbury Road, HOUNSLOW, United Kingdom

Meat • Wine • Curry • Indian


"My family had booked the conservatory area for my hen party. On the day, the owner phoned to check with us in the morning if the booking was fine it was. Then about before we are due to arrive, and my family have...arrived to decorate the room he tells us that we can no longer have it because it has already been booked. Even though we booked it weeks earlier and spoken about it on multiple occasions to check the details. To add insult to injury, the manager also tells us that we changed the date earlier in the week when no one did. Plus management called in the morning to confirm the booking. Then they refused to move the other people out saying it was a wedding occasion but when we arrived, it was clearly a birthday. Furthermore we were then placed in the main area, but my family had spent loads of effort and money on decorations which we simply could not put up. Had we known how shoddy this would be, we could have done it anywhere else. I had about guests some of whom had travelled hours and from many different areas in the country to be there, only to receive this awful experience. The management told us that no one else would be allowed in the main area to accommodate us, again you have guessed it. Yet another lie. About later the tables were full of people and they had clearly not done as promised. The service was also slow, and terrible. The owners of this establishment are awful people. If you have double booked, admit to it and offer a larger discount. Instead they just ruined what was supposed to be an amazing night full of memories through anger and inconvenience. We couldn’t do any of the games or the preparation we had planned. Worst experience with memories of India ever. Do not recommend this place ever."

Zen Oriental

Zen Oriental

Hounslow, United Kingdom, HOUNSLOW

Full • Tapas • Chinese • Oriental


"Of the 3 restaurants hosted by the LHR T4 Hilton, this one is the best of the bunch. Well executed, refined Chinese cuisine definitely not your typical fried rice/lo mein oil and soy sauce laden fare. And thank goodness! There's plenty of that sort around, so why settle for it on your last night in the UK before heading overseas? Zen's menu is large and mouth watering, and great to share family style if you're among family, friends, or colleagues. But I've dined here many times alone and learned that the best way to enjoy Zen is to partake of its extensive appetizers and have a dim sum or tapas like meal. Trust me go with a selection of their terrific apps over entrees. This visit I had: salt pepper squid (lightly battered, tender, with that great zing of salt and pepperiness, plus a delicious burn from the hot peppers ; fried slivers of lamb with do it yourself lettuce leaf wraps (add mint leaf and hoisin which tasted like a crisp non fatty roast duck; a small assortment of dim sum (shu mai and har gow ; pan fried pork/vegetable dumplings (nicely browned and juicy inside ; and the best of all, a whole fried soft shell crab, with a friable shattering light batter on the outside, juicy and soft on the inside, full of fresh crab flavor. (I was unaccountably pleased to confirm with the maitre d' that it was indeed blue crab, imported from Maryland in the good ole US of A! . On a sad note, my favorite appetizer, the steamed diver scallops was discontinued even though it's still listed on the menu. However, the crab made up for this loss big time. Overall, superbly executed food and a refined dining experience. Service was prompt and polite, although it can be a little on the reserved side."