Northumberland
Socrates At No 5

Socrates At No 5

5 Oldgate Street, NE61 1PY, Northumberland, United Kingdom

Steak • Greek • Vegan • Vegetarian


"Yesterday evening the 2nd February my wife and her friends visited this establishment. There were 4 of them in total. I asked my wife if she could bring me home a chicken gyros after her meal as I love the Greek gyros. On returning home I enquired as to how her meal was. In response she said “it was not only the worst Greek food she’d had, it was the worst food she’d ever eaten” . That’s saying something as we visit Greece at least once a year and love authentic Greek cuisine. She explained that the starters were poorly prepared and ‘a strange combination of ingredients’ . The main course for all 4 of them was over cooked and dry to the point all them left their food and when asked by the waitress if everything was okay ? the response was an emphatic no, to which a a mumbled response was given but no offer of an apology or reduction in the bill. Looking forward to my gyros and hoping it was better than my wife and her friends experience I was sadly disappointed. There was a total of roughly 4 greasy, soggy chips. Roughly 5 or 6 small dried out chicken pieces and the salad looked at least 2 days old and also dried out which went straight in the bin.The pita bread was okay though. The reason I’m writing this and not my wife is she doesn’t like confrontation but I feel restaurants should be held accountable for poor food and service. You would think in this present economical climate restaurants would be making every effort to give a good service when finances are tight, after all you need repeat customers. My wife and her friends paid over £120 for an extremely sub standard experience and then paid £7.50 for an extremely sub standard gyros which went into the bin. I decided to share a photo of my £7.50 gyros. I’m also more than willing to speak in person to the owner, chef if they’re happy to."

Lord Crewe Arms

Lord Crewe Arms

Blanchland, DH8 9SP, Northumberland, United Kingdom

Pub • Steak • Vegan • British


"I drove an hour out of my way to have lunch here on a damp Saturday afternoon in March. It was worth the drive. At first, entering, finding staff and getting a table was confusing. I entered through the main door. There were no signs or a hostess. I saw a waitress and she told me to go to the bar. The one bartender was busy. After a few minutes, he asked what I wanted to drink. I told him I wanted a table for lunch. He then had to go speak with someone else before showing me to a table upstairs by the fireplace. It was a lovely room that looked a little like an overflow room. I could be wrong. He seemed to be doing triple duty as bartender in the pub, host for tables, and serving any drink orders as all alcoholic drinks, even wine, is delivered by him thereby leaving the bar in the downstairs pub unattended. They need a better system. I 've never seen something as confused and inefficient as this. That aside, the somewhat limited lunch menu was a little different than the published menu on the website. I ended up ordering the caesar salad with chicken. It was honestly the best caesar salad that I 've had in a long, long time. The only reasons I rated the restaurant very good as opposed to excellent ? First, the whole arrival system. It was a complete disaster. Second, the lettuce in the salad wasn 't chopped up. The knife they gave me was basically a butter knife. It was difficult to cut the salad into pieces to eat. Third, the wine list is extensive but extremely limited for wines by the glass. Considering the fact that many customers are driving there for lunch or dinner, a bottle of wine is unrealistic. There should be some more options by the glass. Ignoring those two things, the food was superb. The young waitress was attentive. I absolutely loved the decor and theme of the Lord Crewe Arms. If in the area, I would return. Hopefully there will be a better system when and if I return."

Brewers Arms

Brewers Arms

18 Marygate, Northumberland, United Kingdom, TD15 1BH

Kebab • Sushi • Steak • European


"Terrible... Popped in for spot of lunch with our one year old, customer service was bad from the start the barmaid appeared to have a bad attitude. After ordering a kids chicken nugget chips and beans and literally 5 min wait the chicken came out pink, the chips under cooked and covered in salt bear in mind was for a 18month year old toddler! I expressed my dissatisfaction and said I wanted a refund, however I left with my family without it as they could clearly do with all the money they can get to clèan the place up. Wouldn't give the food to my dog let alone my toddler! If you want a nice meal avoid this place at all costs!!!! As for the response from the owner I'm guessing you've seen the reviews in the past regarding the attitude of the large ginger girl, seems to me you need to retrain your staff in manners as she was the offender yet again! I've been raised to speak to people how they speak to you, so after the food came out raw which is not below standard its simply unacceptable especially off the children's menu! Of course i changed my attitude to match your staffs, which is why i left so fast as I didnt want to cause a scene as looked like the place was struggling enough..Seems to me you need a new cook and barmaid as both were terrible..and individual menus for the tables would be nice I've never had to walk up to the bar in any place to view the menu? I mean wow!!!! Perhaps it's the owner that's the problem? Bad management equals bad business!"