"we have been received in the restaurant very unfriendly. with the order of eating everything worked very well. but after that we had to wait about 30 minutes for eating, although the restaurant at this time was perhaps about half loaded. when the food came, my friend noticed a hair in the food after some time, which was not somewhere on the food but in the middle. she complained this, she was offered a new food but of course she rejected it as the appetit passed away.We asked about the bill and the food taken back from the restaurant was also prescribed. we asked if we had to pay this, it was almost not eaten there was a hair in it. the waitress said in a very unfriendly ton that they don't know and we should wait for the chef who is back in about five minutes. When the chef then arrived he asked us what was going on in Italian, we told him in English, he did not understand anything and called a waitress, we asked him if he also speaks German, but ignored it! the waitress told us we had to pay for this. the two ran away quickly and spoke something in Italian of police. about five minutes later the chef came back, ripped us off the bill and said in German "I offer everything." I only thought of where this man who could not be German before, now suddenly the speech can speak.In any case, we would have liked to have paid the drinks and the other eat, but we were only looked at evil as if we were guilty."