Portrush
Ramore Restaurants, Portrush

Ramore Restaurants, Portrush

1 Harbour Rd, Portrush, United Kingdom

Seafood • Mexican • Asiatic • European


"Went today for lunch for a birthday celebration pre booked a table in the window which we received. The place was packed out really busy sadly it was that loud you could not have a conversation as couldn't hear to talk. There was a party of 5 with 2 children on a table one of the men on the table was coughing, coughing and coughing constantly he couldn't drink, eat or speak it was that bad he should not of been allowed to enter the restaurant. The staff and everyone around could clearly see this man in his thirties had some sort of covid or something serious this was way past a chest infection, copd or asthma but not a soul asked him to leave or was he ok or anything he was just allowed and left coughing coughing constantly. This should of been addressed immediately by members of staff with the sweat pumping down his face, paleness on his face he had something seriously wrong. The staff are all young kids with no customer experience they have no expectations and never once asked if everything is ok? They are like something out of the living dead walking with glum faces dressed in black appropriately. God help the full restaurant we might all come down with illness or god forbid covid after today. Food was edible nothing special not worth the price had far nicer elsewhere. Overall expectations were more than crippled by staff allowing illnesses in that way into the restaurant and the strain of illness so clearly really bad. The food is better anywhere we couldn't wait to leave and left really disappointed we won't be returning. A really awful experience just hope all the dinners live after today. Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 1 Service: 1 Atmosphere: 1"