Redcar and Cleveland
Ogradys

Ogradys

20 Queen Street, Redcar And Cleveland, United Kingdom, TS10 1AE, Redcar and Cleveland

Pubs • Cafés • Dining • Seafood


"As my friends and I are football fans, we come to Ogrady’s at least once a week to watch the match. We usually get food here too as the matches we watch are late kick off. Today, just like we do every other week, a few of us came to watch a match and have something to eat/drink. Within the first hour of us being here we spent a little over £50 on food and drink, and had planned on getting dessert and more drinks after our food had settled. Within approx. 10 mins of our plates being taken off the table by the waitress, the owner (i presume), a middle aged man, came over to us and started shaking his head and calling us ridiculous and said we had 5 minutes to order more drinks before he kicked us out as he “is having a busy night” and, i’m assuming, thought we just came to watch the TV and had not bought anything. One of our group tried to tell him we had just finished our food and had already spent a fair amount of money only for him to keep mumbling “ridiculous” and walk away from us.We are paying customers, and have spent a lot of time/money here over the past few months only to be called ridiculous and threatened to be kicked out (despite spending a lot of money already in the first hour of being here). For a grown man, his attitude was terrible and I cannot believe he would speak to his customers that way. Would not recommend."

Ship Inn

Ship Inn

High Street, TS11 7NB, Redcar and Cleveland, United Kingdom

Full • Steak • Seafood • British


"My wife I called here for lunch. We both agreed that the hospitality and food were disapointing. The staff were three young girls who looked bored and disinterested in their work. A further young lady leaning against the bar, and accompanied by two young children appeared to be either friend or off-duty staff who was engrosed in conversation with the 'working staff '. The topic of discussion seemed to relate to the the previous evenings excitment in the pub. In fairness, the girls performed the basic minimal duties nessecary to take orders and serve, but it was the inattentive distracted nature of their behavour that was the overwhelming impression. The food arrived, and it looked fair, but the breadbun was stale, and as my lunch consisted of fish fingers in a breadbun, this effectively destroyed the enjoyment. I only took one bite from my breadbun, and when the waitress sheepishly asked if we 'd enjoyed our food, I told her that the breadbun was stale. Her response was I 'll let the chef know When we left the restaurant and crossed the car park to our car, I looked back to see the three yourg male cooking staff on the upper floor staircase, smoking and gazing out over the carpark. I felt that the premises had been left in the hands of imature inexperienced young people who were more interested in their social lives than providing a warm welcome and great food. If you are a discerning diner wanting a reasonable level of service and a reasonable standard of food, I believe you will be disapointed."