Stockport
The Red Bull

The Red Bull

14 Middle Hillgate, SK1 3AY, Stockport, United Kingdom

Pub • Coffee • British • Vegetarian


"We stayed in the accommodation for a few nights .The room was lovely and there was one lovely member of staff who was wonderful and made us feel welcome barmaid with bluish hair) I gather the pub recently changed hands> Food wise The risotto was fab but the chips were incredibly oily and soggy. The idea of guests staying seemed a little confusing for them and although there are a few rooms we never saw anyone else Our room could easily be accessed via nice quick internal carpeted stairs but we were told that wasnt allowed so every time we wanted to ask anything or return to our room we had to go outside in the rain and cold up a very wet slippery fire escape and unlock two gates and a door to get to our room and back. The room wasn't cleaned beds madebat all in 3 days which seemed odd although we would have been ok with that if we were told also meant no top ups of milk towels etc. The other main bug bear was that when the pub was closed i.e. all morning and late evenngs the wi fi seemed to be switched off ...and of course out of hours we had no way of contacting anyone as the pub was all locked up and there was no contact or any other information in the room. We tried facebook messaging but never got a reply) which also meant we had to leave without seeing anyone as it was all locked up..... but it was an exceptionally warm and beautiful room and a really comfy bed and great shower the best room we have stayed in in a long time so like I say mixed feelings. It could be a perfect place to stay with just a little more organisation and consideration on the part of the owners with regard to room service, communication and not sending the long way outside to go to inside to our room . Like I say the one barmaid was lovely but clearly obeying management orders re access to our rooms etc.She is a real asset. The rest of the establishment could learn a lot from her."

Cheadle Royal Table Table

Cheadle Royal Table Table

Royal Crescent, SK8 3FE, Stockport, United Kingdom

Steak • Salads • Coffee • Cheese


"Tonight’s meal and service was fantastic. We were dubious at trying the dining experience again tonight but we could not fault Karen, Maisie and Amy. They were extremely attentive and accommodating. We were relieved to be greeted with a much calmer environment where customers were made to feel welcome. Last night, our dining experience in the same establishment was a very different scenario due to lack of management skills from the team leader Bianca. The poor management resulted in the young waitress Maisie running around trying to explain to diners why some people had received their meals and some not (some orders going through to the kitchen And others not! I’m not sure why the team leader hadn’t realised sooner as so many diners weren’t served and others were! Finally the chef came out and queried why there were so many diners and not many orders) Surely the senior member should have been providing this customer service that the waitress was having to deal with . 1 and a half hours later our starters arrived to then be told our son’s Mac and Cheese bites were sold out and just before our main meals arrived we were told our daughter’s scampi was out of stock so they had to give fish gougons instead. The service was so different. Although we were given free drinks we certainly didn’t have the service that we were given this evening. The team leader made no effort to resolve things with customers with just a floating comment of the drinks are on us as you’ve had to wait!!!"