Fish • Indian • European • Pakistani
"Although I have said that I would recommend the Killermont Polo Club I was very disappointed in the booking system. Booked for the 23re February at 6:00 p.m for 3 people. I was running late and phoned to inform them and was told that there was no booking made. When they checked they had booked me in for the 22nd. I was then told that they were fully booked and if they had noticed on the 22nd when they received the booking they would have phone me to cancel it. I said I was not happy with this and they said that they could put us in a room upstairs but as they were short of staff they could not guarantee the service. Had to book this as family were coming and it was too late to change it and find another restaurant in my area. When we arrived we were given a table in the main restaurant which did have empty tables and it was also pointed out to me again that had they noticed they would have cancelled the booking. Which I thought was a bit off and quite embarrassing as I had family with me and did not need to be reminded. Very disappointed as I am a regular either for take-away or in the restaurant as the food is always very good and good value also."
