"From the upscale exterior and luxurious signage and decorations, I expected this restaurant to be our new favorite Italian spot, especially as we are of Italian descent ourselves. However, we were sorely disappointed. The service was slow, the menu options were basic and lacked authenticity. Our initial waiter had difficulty understanding simple requests, even after repeating ourselves multiple times, and our order was still incorrect. While the special starter was tasty, the rest of the food was bland and overpriced. My calzone was served plain, without any garnish or sauce to enhance the flavors. Inside, it was dry with minimal filling that resembled cheap ham and cheese, and the taste confirmed it. We only gave two stars because Jed, one of the waiters, was friendly and approachable. Overall, it was a disappointing experience and we would have rated it even lower if not for Jed. If you are looking for authentic Italian cuisine and ambiance, I would recommend avoiding this place as you will not get value for your money."
